My wife and I are fed up with Tesco and their links with the Royal Bank of Scotland - everytime there is a dodgy financial deal in the news, RBS are always mentioned. As such, we wanted to move our savings account to a sound and ethical bank - so we chose the Co-Op.
So my better half tried an online transfer of our Tesco / RBS savings to our our current account. Computer says no. So she rang Tesco, told them we wanted to close the account and could we have a cheque for the whole amount? No problem say Tesco / RBS. This was last Friday. This morning a cheque duly arrived for around .... DOUBLE THE AMOUNT we were expecting! We have no idea why it's doubled, there has to have been a glitch somewhere.
The letter accompanying the cheque says a statement of our last transactions will follow in the next day or so. In the meantime, we're sitting on a cheque twice as big as we think it should be. I know we can't cash it and even if we did we'd have to give Tesco / RBS the money back but I reckon when they contact us I ought to chareg them £20 per letter for the trouble - afterall, that's what they do to us all when we make a mistake! Besides, I can't say I'm moving accounts for ethical reasons and NOT hold my hand up when I get a cheque for a larger amount than expected. That's not cricket!
Is it any wonder that RBS are up the proverbial creek?