

Apologies if this is a repost:
I got a text today from 3 Mobile stating that the "3 like home" service is being scrapped on the 30th of June. For those who don't know, 3 like home is the service that allows you to use your inclusive minutes/text/data overseas as long as you're connected to a 3 network.
In this text, there's a (free) web link, clicking on it reveals at the bottom:
" Finally because of the 3 Like Home change, it's only fair that we point out your right to end your contract with us, without paying an early cancellation fee. However we very much hope it won't come to that because we still believe we offer great value rates and great coverage. "
Unfortunately for 3, it did come to that. I phoned up 3 (333 on your mobile) and after about 30 mins of refusing £5 account credits, they sent my PAC through.
Reports from MSE say that this may not be possible if you haven't used your phone abroad on a 3 network within the last 12 months.
More info in this thread:
http://forums.moneysavingexpert.com/showthread.html?t=1684553
More info on (the late) 3 like home:
http://www.three.co.uk/Help_Support/International/3_Like_Home_Pay_Monthly
So i've ended my shocking contract with shocking signal anywhere 8 months early and I get to keep my (lovely) HTC TYTN II
Good Luck!
Majoringram
Tags: 3, 3 mobile, mobile, three, three mobile (Add a tag)
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LotusJas - May 19, 2009 16:53
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majoringram - May 19, 2009 16:57
EDIT: The "3 like home" service is included in every 3 mobile contract so you're automatically subscribed to it.
Some discussion about this on the MSE thread:
http://forums.moneysavingexpert.com/showthread.html?t=1684553
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maXXed - May 19, 2009 17:05
Any experience would be useful?!
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MightyHorace - May 19, 2009 17:06
I doubt it's that selective that only a mere handful see the cancellation part on the website
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majoringram - May 19, 2009 17:09
If you've just upgraded you may be out of luck, apparently this only applies to people who have taken out or upgraded contracts before april 09.
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majoringram - May 19, 2009 17:16
I doubt it's that selective that only a mere handful see the cancellation part on the website
Here's a screenshot from my phone:
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remote_shopping - May 19, 2009 17:25
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schizoboy - May 19, 2009 17:26
Anyone on similarly timed deal like me get a text?
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meispete - May 19, 2009 17:31
Unfortunately I was in Spain when I got mine and deleted it without thinking or checking - now havn't got a clue which I got.
It seems though, that if you have ever used another 3 network whilst abroad you are eligible to cancel, and if you never have, then (like me) you are stuck with their shoddy service
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charvelj - May 19, 2009 17:47
they are being arsey with me on the phone, but im being firm and told them i want to cancel!
woooooo
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rbuckley79 - May 19, 2009 17:49
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charvelj - May 19, 2009 17:50
thats what they are telling me.
they offered me £20 good will gesture but thats pennys for such a shocking ignorant service.
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charvelj - May 19, 2009 17:51
im guessing if we dont use the phone during those 30 days they cant bill us ?
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majoringram - May 19, 2009 17:58
Good line, lets hope it works for others!
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rbuckley79 - May 19, 2009 17:58
To be fair the change to the terms doesn't come into affect until the 30th June... not that I really want to stick up for a company like 3....
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SkippyDoo - May 19, 2009 17:59
lol
Many Thanks for posting this! I've seriously been soooo annoyed with this company and this might be the answer to the problem!
I have not used this before to be honest, I didn't know about it! Is pretty useful....Is there a specific country in which there is coverage...I was thinking to say India/HK....as I may be visiting them soon?
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rbuckley79 - May 19, 2009 18:00
The text from 3 specified the countries involved. I noticed Australia and Ireland because they could affect me but there were others.
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LotusJas - May 19, 2009 18:02
Will give it a try but not sure if I can cancel.
I've no knowledge of these things, so what can I do with with my phone if I successfully cancel anyway? Won't I need a new contract anyway??
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pugw$sh - May 19, 2009 18:07
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majoringram - May 19, 2009 18:09
Will give it a try but not sure if I can cancel.
I've no knowledge of these things, so what can I do with with my phone if I successfully cancel anyway? Won't I need a new contract anyway??
You can unlock your TYTN II fairly easily. When you cancel you'll be issues a PAC number which you give to your new mobile provider (if you want one). This will enable your old number to be transferred to a new network.
If you don't use your PAC within 30 days of recieving it, 3 will continue to bill you so either find a new network within 30 days or phone 3 and tell them to cancel regardless of PAC status.
majoringram