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Orange Accessories sending out fake items ?

dante2000 Avatar
6y, 3m agoPosted 6 years, 3 months ago
Hi there,

Last week I ordered the mini speakers advertised on the Orange Accessories site and today I received my item in a box with a photocopied "user guide" and the speaker is actually a Santok not an Xquisit.

http://www.orangeaccessories.co.uk/xm-i_mb-7_mini_capsule_speaker.html


After I looked up on the internet I found out that actually the product is a cheap Chinese made fake.

The link to the product is:
http://www.made-in-china.com/showroom/fona9205/product-detailObwnYzXrbxhL/China-Speaker-PSS-I506-.html

The speaker came in a white box with the inscription:
Xquisit MB-7 Capsule Speaker Blister Pack.

Did anybody else receive the same fake item ?

I had a look on youtube for the original one and the sound( especially the subwoofer) is amazing while on the one that I received is quite poor.

Thanks.

dante
Other Links From Orange:
dante2000 Avatar
6y, 3m agoPosted 6 years, 3 months ago
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(21) Jump to unreadPost a comment
Comments/page:
#1
the same company has the 3 accessories site
banned#2
oh dat is bad and sly by dat compny
#3
well some of their items are ok (like the motorola headset) but the speaker ....
#4
The Caudwell group are quite a big company (they used to own Phones4u) so they shouldn't be doing anything shady like this. I'd get onto them and ask for a refund.

Dave
#5
whatsThePoint: there is also the orange logo which is a trade marks, same as Three's 3
#6
not yet: I still have 3 orders that I am waiting for... Wirral_guy it is no point I paid 60p for them, it is just the fact that they can do that by using a well known company's logo...I'll do that next week but the experience with this company is not very good... they canceled a couple of my orders saying that there is no stock ...
#7
dap (DIAL A PHONE / 2020 / Caudwell) are provide order fulfilment services for each of the networks and many other online mobile companies. However, I am amassed at how a very reputable company is using a website with a Registrant type: of a UK Individual. I wouldn't say they intentionally supply fake AKA counterfeit goods more merely third party products that are identical or similar.

Just phone them up and I am sure they will sort it out for you. Whilst you are on the phone let them know that they have wrongly registered their website when it should be a trading company where their full details should displayed.
#8
wowww its a bloody good job i didnt buy anything off that site then init!?
#9
whatsThePoint
dante2000
whatsThePoint: there is also the orange logo which is a trade marks, same as Three's 3


the orange logo is just a link to orange, not sure orange can say don't do a link to our website either


Same appearance to Orange, same everything, to make it appear like its to do with Orange. That's fraud.

I'm not sure about the laws you set in your own Narnia World but national laws say that's illegal.
#10
whatsThePoint
mr.potato_head
whatsThePoint
dante2000
whatsThePoint: there is also the orange logo which is a trade marks, same as Three's 3
the orange logo is just a link to orange, not sure orange can say don't do a link to our website either
Same appearance to Orange, same everything, to make it appear like its to do with Orange. That's fraud.I'm not sure about the laws you set in your own Narnia World but national laws say that's illegal.


As you have trouble understanding the meaning of "not sure" i don't see any point in trying to explain the harder stuff to you


So you are disaggreeing with something you know nothing about? Wise man!

Please explain everything you know about everything. I want to hear the 'harder stuff' first.
banned#11
whatsThePoint
http://www.orangeaccessories.co.uk is nothing to do with orange so not surprized you got ripped off


The Caudwell group is massive so not sure why you would expect to be ripped off by them
If it has nothing to do with them, why do orange link to them?

Edited By: colinsunderland on Aug 17, 2010 16:56: xxx
banned#12
mr.potato_head
whatsThePoint
dante2000
whatsThePoint: there is also the orange logo which is a trade marks, same as Three's 3


the orange logo is just a link to orange, not sure orange can say don't do a link to our website either


Same appearance to Orange, same everything, to make it appear like its to do with Orange. That's fraud.

I'm not sure about the laws you set in your own Narnia World but national laws say that's illegal.


What rubbish. orangeaccessories supply on behalf of orange.
Why on earth would you think it would be illegal? Theres even a link from orange to http://www.orangeaccessories.co.uk/ - I hardly think orange will be bothered about them using their logo when they direct customers there!
#13
OMG ! , I think I've been stung , I ordered 2x homeplugs weeks ago from orangeaccesories from a link from this site , they took my money and I've heard nothing .I've emailed them and there not replying . I must admit I falsly assumed it was the Orange phone company site . First time I've ever been stung , there is always a first time .

update: I've just rang my credit card company and nothing has been added to the value of £24.00 from orangeaccesories.co.uk . Close call !
I always make a screenshot at the end of the buying process ,which I did this time , Thankyou for your order - order number-date purchased-items to be
sent to my address -paid by thawte .They even sent an email stating the same .I'll give them a miss in future .


Edited By: ricko on Aug 17, 2010 18:04: update
#14
whatsThePoint
mr.potato_head
whatsThePoint
mr.potato_head
whatsThePoint
dante2000
whatsThePoint: there is also the orange logo which is a trade marks, same as Three's 3
the orange logo is just a link to orange, not sure orange can say don't do a link to our website either
Same appearance to Orange, same everything, to make it appear like its to do with Orange. That's fraud.I'm not sure about the laws you set in your own Narnia World but national laws say that's illegal.
As you have trouble understanding the meaning of "not sure" i don't see any point in trying to explain the harder stuff to you
So you are disaggreeing with something you know nothing about? Wise man!Please explain everything you know about everything. I want to hear the 'harder stuff' first.
LOL thats a big sentence from someone who thinks Narnia World really exists

lol, first timers for Orange Accessories!!!! Guys they are a load of threads on here regarding the company. And just to explain they are not working illegally, shipping goods from Narnia to avoid UK taxes or what ever the hell you were going on about. In fact they are not Orange, neither are they 3 Network or any other network provider for that instance.

They are a distribution company with expertise lol in the telecom industry. They are mobile phone provider to major network providers and in doing so also sell on their behalf. Hence the names Orange Accessories, three accessories so one. They are nothing to do with the companies advertised in their web address but seperate altogether called 2020 Mobile.

You are right though, and they are a bunch of idiots, lack of total customer loyalty and service but it is legit. Had bad dealings with them so wont go near them again. But to others on this thread. Just think beofre you write and try talking quick look around before posting ridicule comments, you will only feed other memebers in order so they can take the pee out of you and then you will get upset and arguments will start, then the Mam jokes will happen and then by that time it all gets out of hand.

Some times I take pity on certain people, talk to your parents about taking your keyboard off you until its safe for you to type comments again.

And to note also the WHOIS service is wrong, big no no having those details registered like that. ach registrant must ensure full details included for their registered address and that includes a contact name. Even indiviudals with registered domain may need to shortly supply their full credentials to the register let alone fully fledged businesses who should already.

Plus caudwell group sold out in 2006 so dont even think registrants details are correct at all.

Edited By: stefone on Aug 17, 2010 20:36: !
#15
stefone: before starting to be arrogant maybe you could do also a bit of research. They use both the Orange and £ logo witch are trademarks... You could notice the small TM on both logos. Legally you cannot use any of this logos without the permission of the owner which in this case is orange and the company that owns 3. Since Orange Accessories use the logo it means that they have the agreement of Orange so it is not really true that they have nothing to do with each other. For example: if a manufacturer supplies screws for Mercedes they cannot call the company Mercedes screws because "Mercedes" is a trademark and you cannot use the same name, there must be at least 3 different letters if I know well.
#16
Orange accessories are legit, and as said before the company runs them run other "accessories" sites and used to own the phones4u brand. Their websites are a bit of a pig as they don't have a stock count but just cancel orders that they don't have stock for.

I would give them a call and they will sort it, I have ordered a few things from the site, delivery isn't quick but always got them in the end. They don't take payment till the order is dispatched so won't show on your card till you get the dispatch email.
#17
faevilangel: I had a couple of very cheap orders so that's why I don't give the a call yet (e.g. laptop bag + fake speaker £0.40) can't really complain for the price, it is just about they are used to do "business". Also I know that they are a legit company, it is not the first time that I buy from the it is just the fact that they add a logo and they try to confuse the people. I had no doubts that they are legit the doubts were about the fact that they are selling cheap fake items without any problems....
#18
Well I am waiting for 2 xbox live subs ordered about 3 weeks ago, and they took money off straight away and dont respond to phone calls or emails.
#19
ryouga: check your account probably they already refunded the money or canceled the transaction. They've canceled one of my transactions and now it doesn't even show in my account.
#20
i think they do send out fakes, i ordered some monster beats earphones and i received what i believe to be a fake pair, they were in some cheap imitation packaging, the exact same that the counterfeiters use. and they only lasted two days, the left channel stopped working. i dont think genuine earphones that retail for £120 would break that quickly.

i would avoid the company!
#21
ricko
OMG ! , I think I've been stung , I ordered 2x homeplugs weeks ago from orangeaccesories from a link from this site , they took my money and I've heard nothing .I've emailed them and there not replying . I must admit I falsly assumed it was the Orange phone company site . First time I've ever been stung , there is always a first time .

update: I've just rang my credit card company and nothing has been added to the value of £24.00 from orangeaccesories.co.uk . Close call !
I always make a screenshot at the end of the buying process ,which I did this time , Thankyou for your order - order number-date purchased-items to be
sent to my address -paid by thawte .They even sent an email stating the same .I'll give them a miss in future .



Well if they had taken the money off you cc your still covered by the bank who issued the card so i wouldn't worry.

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