Orange Broadband... any good? - HotUKDeals
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Orange Broadband... any good?

£0.00 @ Orange
Just had a call from the Orange people saying that i am not using my contract to the fullest. and have said they can give me unlimited BB for 6.50 a month. Now im on Tesco at the moment (512kb an…
Jetpac Avatar
7y, 3m agoPosted 7 years, 3 months ago
Just had a call from the Orange people saying that i am not using my contract to the fullest.

and have said they can give me unlimited BB for 6.50 a month.
Now im on Tesco at the moment (512kb and paying £17 a month, and have just found out our line now supports up to 1mb rather than just 512).

so 6.50 is a pretty nifty saving.

Now my questions.. are Orange any good as a BB provider, and are there any catches i should be aware of?
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Jetpac Avatar
7y, 3m agoPosted 7 years, 3 months ago
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banned#1
It woudnt matter if you finish your allowances every month or not, just a sales guy thing.
banned#2
BTW make sure TESCO wont charge you for leaving them and Orange`s connection charges.
#3
if you want to compare most broadband packages try using one of the comparison sites, and keep an eye out for the length of contracts etc i,m with virgin at the min, was with orange wished i never moved to virgin lol really slow after 5pm with their traffic management in place
#4
its not so much comparing cost, its more comparing the actual service :P
we have been with tesco for years so we have no contract period or anything left to run.
#5
For that sort of line speed I would say go for cheapest, Orange are bad but thats on the 8 meg service which often limits people to like 512kb but for you that wouldnt be a problem!
#6
No problems with Orange Broadband, although Customer Service can be ropey, but you never really need to use it.
#7
I have been on orange for years and no different to any others ,just make sure that it is actually orange who called you and not some sales company and check whether you will have to start a new contract,
#8
people still have 512kb connections? for the price you're paying that seems very poor, i only pay a few quid more for the best bt package.
#9
i was on orange for 3 years, 8mb unlimited. i only left as they throttled me to under 1mb peak time when i was downloading 100gb a month, they also sent me a letter telling me to not download so much....even tho i was on an unlimited plan!! so i left and went to BT. And apart from the last few months when i downloaded a lot and was throttled, orange BB was faultless.
suspended#10
First thing you should do its phone Tesco MAC department, ask if you are still in contract.

If you are free to leave with out charge then tell them the reason you are moving. Orange have offered it at £6.50 they will then offer you a reduced price or match the offer to keep your service.

Ive not heard anything good about Orange, but then again a happy customer is silent. They came bottom on a few reports though. Performance and customer service based results

Request your mac from Tesco as it will take 5 days to send it to you. It will expire after 30 days if you dont use it so worth having it just in case you do move.
#11
dataload
people still have 512kb connections? for the price you're paying that seems very poor, i only pay a few quid more for the best bt package.


That is the max my line could sustain untill recently (its now up to 1mb)
I live in the middle of 2 exchanges you see!

well all sounds good i will make sure that it is only 6.50 i have to pay and not anything extra :)
#12
Jetpac
That is the max my line could sustain untill recently (its now up to 1mb)
I live in the middle of 2 exchanges you see!

These days it's likely to be an estimated 1mb on an ADSLMax ('Up to 8Mbit/s') connection rather than the actual fixed 1mbit/s connection that would have been available when you got your 512kbps connection.

The downside of this is that the extra capacity only comes from pushing your line closer to it's limits so if your phone line or house wiring isn't great you may be doing a bit of troubleshooting, but assuming Orange support isn't completely useless then the worst that can happen if you end up back on a fixed 512Kbps connection at the new price.

Jetpac

well all sounds good i will make sure that it is only 6.50 i have to pay and not anything extra :)


Yeah, the £6.50 could well be just for the first couple of months.
banned#13
i have been with orange since they where wanadoo, had a fair few probs with them when i was on dial up, and when i had the plug in router thingie, but been on the orange livebox for a few years and never had a problem since, also got them down to £10 and i dont have an orange contract phone

link to deals, remember you will be taking out a new contract http://shop.orange.co.uk/broadband/compare-all but if you have a mobile contract with them its always cheaper

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