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orange livebox

£0.00 @ Orange
I have just been charged for a phone call to greece through my livebox, it says greece is free, have they changed things and im on an old contract or something:? Read More
sassie Avatar
banned9y, 6m agoPosted 9 years, 6 months ago
I have just been charged for a phone call to greece through my livebox, it says greece is free, have they changed things and im on an old contract or something:?
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sassie Avatar
banned9y, 6m agoPosted 9 years, 6 months ago
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#1
Not that I'm aware of. According to this list, Greece is still free to call through the livebox. http://www.orange.co.uk/time/livebox/destination_list.htm
banned#2
yeah exactly what i thought, thankfully was only on a minute, wanted to make sure i wasnt charged before making a longer call, logged into orange to find i have been charged for it:?
banned#3
do i need to put a number in front of it:? i dialed 0030281

this is the package it says in my account

RETENTION Broadband Plus £9.99 - Up to 8 Meg speed, 2GB usage allowance, includes Wireless and Talk
banned#4
Just leave Orange as soon as you can!!!

They are the worst company I have ever had the misfotune to deal with. 34 days until the end of my contract...woohoo
#5
sassie
do i need to put a number in front of it:? i dialed 0030281

this is the package it says in my account

RETENTION Broadband Plus £9.99 - Up to 8 Meg speed, 2GB usage allowance, includes Wireless and Talk


I'm not sure sassie, I have 8mb unlimited downloads (which is 50gb a month apparently as theyre threatening to cut me off because I download too much, therefore I'm downloading more to get out of contract early!)
You don't need to put in a prefix code before you dial, only the irelevant international dialling code.
banned#6
an hour of reading later, it seems i only get free evening and weekend calls to uk numbers, some chuffin retention package, its only £12 for newbies, i was paying £18, and phoned to leave and got it for £10 and thought that included international calls, got that wrong, im also limited to 2GB download whilst newbies for £12 get 6GB


so anyone know a great package, it needs to be wireless, unless its cheaper to get a wireless router myself
#7
i'm sure i read that aol are still giving away a laptop or a ps3 through carphone *****house?
#8
sassie
an hour of reading later, it seems i only get free evening and weekend calls to uk numbers, some chuffin retention package, its only £12 for newbies, i was paying £18, and phoned to leave and got it for £10 and thought that included international calls, got that wrong, im also limited to 2GB download whilst newbies for £12 get 6GB


so anyone know a great package, it needs to be wireless, unless its cheaper to get a wireless router myself



ignore the 2gb download limit, as my account details say this but i'm still unlimited. It doesnt mean anything if you are on a retention deal after being on unlimited.
banned#9
shanecr
ignore the 2gb download limit, as my account details say this but i'm still unlimited. It doesnt mean anything if you are on a retention deal after being on unlimited.

do you get the free international calls? does your say the same as mine on your account?
#10
oh. well, i dont know. i used to by i downgraded before then end of my contract to 2mb unlimited without the talk, and when i went to cancel i was told i would stay on the same package but at reduced cost. it was only after a speed test i realised i was getting 6.5mb so i assume i am on the up to 8mb. i will check my account about the talk though.
banned#11
thanks shanecr, i cant find any any info on the package i originally signed up for, all i know it was about 2 years ago and i was paying £17-99 originally
#12
well it says my line is activated, and it shows my livebox phone number. i have no idea about free calls though

edit: it says this - your Talk plan is: Wireless and Talk Service - Free

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