just thought id share this call with you
My mobile contract is up in a few weeks and today i got a call from orange , The girl was a total b**** !! , she starts off with hello im from orange and i would like to offer you a discount of 10% on your bill for being a loyal customer , so il just add the discount to your account ,wow talk about fast and giving people no time to think . i said wait - is this an upgrade or a new contract ? the phone went quiet for a minute as she thought of what to say and then said we are giving 10 % off bill .
I said my contracts up in a few weeks anyway and im thinking of cancelling and going onto pay as you go . wow i then got this explosion of words
why do you want to do that?
why do you want the hassel of topping up your phone all the time ?
why do want to keep going the shop to put credit on ?
what if you run out of credit when your on the phone?
if you lose your phone or it breaks you wont be able to replace it for free
Im sure not all people at orange work like this but im totally p***** off with them