Orange network was down for more than 15mins - HotUKDeals
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Orange network was down for more than 15mins

deralik Avatar
6y, 7m agoPosted 6 years, 7 months ago
I just experienced today myself, my phone using Orange network keeps telling me that network was busy for every number (incl. 150 - Orange answer machine) that I try to make the call to since 1:55AM 08/06 until now when I post this thread. The same thing happens even when I use the SIM with another phone. Anyone knows if I can ask for terminating contract for this problem. Cheers
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deralik Avatar
6y, 7m agoPosted 6 years, 7 months ago

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I sincerely doubt you'd ever be able to cancel your contract for what's likely a brief service outage or something.
provision of Services

what we aim to provide in the UK

3.1 We will take all reasonable steps to make the Services available to you at all times. The Services are only available within the range of the base stations that make up our Network. We cannot guarantee a continuous fault free service. Please note that:

3.1.1 the quality and availability of Services may sometimes be affected by factors outside our control - such as local physical obstructions, atmospheric conditions, other causes of radio interference, features or functionality of your Device, the number of people trying to use the network at the same time, and faults in other telecommunication networks to which the Network is connected

3.1.2 the quality of our Services may not be at its best inside buildings or below ground

Services may sometimes be affected by maintenance and upgrading

3.4 The Network and the Services may from time to time require upgrading, modification, maintenance or other works. These may result in some or all of the Services becoming temporarily unavailable. In such cases, we'll do everything we can to keep the period of non-availability to a minimum. However, some interruption may be inevitable.
anyone else having issues, all I seem to be picking up is "GSM" on my blackberry, not GPRS or 3G connection have restarted the blackberry etc but it doesnt change
Orange have always sucked, hence why I'm on vodafone,
Orange have always sucked, hence why I'm on vodafone,

Hence the reason I've just cancelled my contract
There are lot of network upgrades happening right now and soon will have ability to use both orange and t-mobile network with the merger so reckon this might improve soon

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