orange top up help - HotUKDeals
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orange top up help

camew Avatar
6y, 11m agoPosted 6 years, 11 months ago
Just wondering if anyone can help. I bought a mobile phone from orange via the internet. The cost of The phone included a £10 top up. When my son opened it there was no credit. So he couldn't use it. I rang orange today and the bloke said he would register it and it could take up to 3 days to credit his phone. As of now still has no credit, is this The normal procedure? I would have thought it would have been ready to use?
Thanks I'm advance.
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camew Avatar
6y, 11m agoPosted 6 years, 11 months ago
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suspended#1
So you have inserted the sim card and had it switched on for more than 3 days? it should have been completed in about 2.
If it didn't work then maybe you could go through here
#2
We set it up yesterday, inserted sim etc, I just presumed it would have been ready to use after I registed the sim, didn't think he would have to wait up to 3 days?
suspended#3
camew
We set it up yesterday, inserted sim etc, I just presumed it would have been ready to use after I registed the sim, didn't think he would have to wait up to 3 days?


Yeah you will have to wait. Its usually done in 2 days though, although it may take 3. :thumbsup:
#4
they say its to stop the couriers making calls on the mobiles
#5
Thanks!
suspended#6
i bought one for my nephew and the money did not go on it kept phoning and phoning eventually they put it on 28 days after i bought the phone i complained and they gave me an extra £20 on it
banned#7
give it a week as its bank hols/festive break etc

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