Order Cancel, please advice. - HotUKDeals
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Order Cancel, please advice.

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Hi, i recently placed an order with Novatech http://www.hotukdeals.com/item/453755/samsung-le40a656a-40-lcd-516-35-nov/showthread.php?t=453755 I got an email with a confirmation order, but no money… Read More
dimepop Avatar
7y, 9m agoPosted 7 years, 9 months ago
Hi, i recently placed an order with Novatech
http://www.hotukdeals.com/item/453755/samsung-le40a656a-40-lcd-516-35-nov/showthread.php?t=453755
I got an email with a confirmation order, but no money has been taken from my account.
Now they told me there was an error on the site and the order got canceled.
What are my rights as a consumer? am i entitled to demand the order?
Thanks for your help
dimepop Avatar
7y, 9m agoPosted 7 years, 9 months ago
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Comments/page:
#1
Until they take your money no contract has been entered in to
so you are entitled to demand nothing, sorry
#2
Did you read their terms and conditions? Rhetorical question clearly.
http://www.novatech.co.uk/novatech/hdtermsandconditions.html

Payment
Payment will not be taken from the Customers Credit/Debit card until all goods ordered are in stock ready for despatch.The contract will be deemed as active once payment has been received by the company.
#3
simon012
Until they take your money no contract has been entered in to
so you are entitled to demand nothing, sorry


That right..Same as withdrawing deals if there are mistakes on price as long as there is small print
#4
thanks for the quick answers

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