Out of stock - your attitude. - HotUKDeals
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Out of stock - your attitude.

diabeticguy Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
I have just returned from the Sainsbury superstore, I had been armed with a list of bargains that I gleaned from UKHD as well as the flyer that litters our hallway every week.

I have to report that at least 3/4 of the advertised offers were unavailable and there were empty shelves where the other offers in store once stood.

I must confess that I do not have a 'happy go lucky ' attitude; I expect an offer to be available to all customers. It is not just today, it is a regular occurance at any time of the day / week at this store.
I see this matter as incompetance on the part of the manager and storeroom staff.
diabeticguy Avatar
8y, 3w agoPosted 8 years, 3 weeks ago
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Comments/page:
#1
I take it you where trying to buy some BOGOF Coke Zero?
#2
Did you speak to the customer service representative?
#3
You are kidding right?

I can imagine being disappointed at not gettting an offer, but thats it.

How can you be so angry just because many others got there before you and all the stock is gone, what should they have done? There is only so much stock a store can hold.

BFM
#4
Did you speak to the manager then?
banned#5
cant you get a thingie to say next time your in you can have the offer even if its now higher in price, or summat like that
banned#6
Just tell 'em you know me next time it happens.

That should sort it out!!! :thumbsup:
#7
Somewhere in the promotional smallprint of these 'offers' will be something saying they may not be available in all stores and are available only while stocks last.
#8
All the supermarkets are the same as far as I can see. Send out the adverts, have a limited amount of stock, run out, leave shelves empty. It can be very annoying if you've gone to that supermarket especially for that/those offer/s. I never do anything about it - it happens all the time.
banned#9
nikkib123
Tesco don't do this - I asked for one when those beers were £5 a box and they said they definately don't give them out.


ooops thought this was about sainsbury:oops: ooops it is, sorry nikki was only referring to sainsbury
#10
It is hard for the person placing the orders as they will have a limit they can order provided by the wholesaler and you never know when a customer comes in and clears the shelf as it is just the bargain they wanted and take it all no matter how many are there, its just the way it is and saturday late afternoon is the worst time to shop.
#11
Think diabetic guy wrote the thread and has gone to "Drop the kids off at the pool".
#12
chesso;3407033
All the supermarkets are the same as far as I can see. Send out the adverts, have a limited amount of stock, run out, leave shelves empty. It can be very annoying if you've gone to that supermarket especially for that/those offer/s. I never do anything about it - it happens all the time.


Exactly..the idea is to get people into the store, not to get people to just buy certain offers. Can't understand why someone would be annoyed about it as this is the way it works.

John
banned#13
to be fair, it is Saturday evening. They may have sold out
#14
thesaint
Did you speak to the customer service representative?


I haven't done anything...I was so angry I just stormed out of the shop. I was curious as to others attitude to out of stock offers. Do you take it all in your stride, do you accept it as an occupational hazard or do you compketely flip your lid.

Plus, the items out of stock during an offer are miraculously back on the shelves hours after the offer ends.
[mod] 1 Like #15
It is not just today, it is a regular occurance at any time of the day / week at this store.


Haven't you caught on yet then? lol

If a dog bit you every time you went near it..............would you keep going back to the dog? DOH!!!
#16
Syzable


If a dog bit you every time you went near it..............would you keep going back to the dog? DOH!!!


I like your logic Sy:thumbsup:............But then I remember how many times I have woken up with a hangover:w00t:
banned#17
Train Driver
I like your logic Sy:thumbsup:............But then I remember how many times I have woken up with a hangover:w00t:


That'd be every morning then!!!:w00t:
#18
guv
That'd be every morning then!!!:w00t:


Nooooooo.....Some mornings....I just can't remember:thinking:
#19
This is actually a BANNED practice under The Consumer Protection from Unfair Trading Regulations:

5. Special offer – not in stock
Making an invitation to purchase products at a specified
price, without disclosing the existence of any reasonable
grounds the trader may have for believing that he/she
will not be able to offer for supply or to procure another
trader to supply, those products or equivalent products
at that price for a period that is, and in quantities that are,
reasonable having regard to the product, the scale
of advertising of the product and the price offered.
This is known as bait advertising.


So basically they shouldn't even advertise the offer unless they are pretty certain they can fulfil demand. Makes me wonder how Boffer get away with it :lol:
#20
yeah but as long as they have had one in every shop it still classed as reasonable amount

same happened to me a went for morrisons tin chocs £4 all gone they had a warehouse full yesterday (mother in law works there) it impossible to keep things in demand some one has to loose out eventually
#21
I think it makes it worse that I view this website many times each day and therefore I am fully aware of the offers available. As they say 'ignorance is bliss'
#22
nikkib123
I got 5 of these yesterday - what a bargain!


i went to tesco instead £5 each and you can buy as many as u want (none in my morrisons)
#23
I heard about the Sainsburys in Nottingham. Apparently there were punch ups in the aisles, people helping themselves out of other peoples trolleys, police. Absolute carnage.
Not a thoughtout idea. Like that guy getting crushed in the Ikea sale.
#24
i work for tesco but sainsbury's and asda all work on same schedule

the headoffice can only get x amount of stock and they share it between the stores based on size and weekly sales so the bigger the store, the more stock

the £5 carlsberg offer we had, in the 3 days we had the offer on, we had over 2000 bottles in, and still wasn't enough, every delivery we had brought more in, we were selling out within 3-4 hours (they come in pallets of 100)

we constantly had to ring the depot to put more stock on a truck for us, lots of customers got the offer but many couldn't, its not our fault, we can only hold x amount of stock

the only way to get these offers is get there early or travel to another store

i had to travel 80 miles to get the £99 xbox360 from sainsbury;s but it broke within hours, so bought one local

either get the store early or don't go for offer, you can't blame the store for the offer being popular
#25
With really good offers you usually find its a select few people that always take the majority of the stock, which leaves normal shoppers with not much.

As other people have said, there is only so much stock they can hold on the shelf, and there is only so much staff can do during their shift.
#26
They all do it. I went to Asda and most of the offers were gone yesterday so I left empty handed they phoned around the other stores on request at customer services but there was none to be had, I then went round the corner to Tescos and again very few of the offers were left and last week when the spirits were 2 for £20.00 when we arrived early there was no Bells available and very soon all the others were gone too. Morrisons had loads of the tins of choccies when we went in this week they were putting pallets out but by the time we left the store 30 minutes later they were stripped bare. Saying that there were no tins of celebrations available though.
:o
#27
Having read the post where a poster had purchased Ribeye steak from Sainsburys gave me an appetite; I decided to to search the local stores. I was absolutely disgusted to see a guy filling his trolley with all of the half price steaks. He had to be a caterer or a restuarant owner; nobody challenged him and was allowed to leave the store with over £200 worth of meat. At the present time we are all feeling the pinch and appreciate an offer but how do we stand a chance with greedy scrotes like this.
#28
diabeticguy
Having read the post where a poster had purchased Ribeye steak from Sainsburys gave me an appetite; I decided to to search the local stores. I was absolutely disgusted to see a guy filling his trolley with all of the half price steaks. He had to be a caterer or a restuarant owner; nobody challenged him and was allowed to leave the store with over £200 worth of meat. At the present time we are all feeling the pinch and appreciate an offer but how do we stand a chance with greedy scrotes like this.


I know what you mean on some offers it says limited to 3 or 6 a customer whatever the number is and then they fill up and they are allowed through the till. In one shop I saw someone from a local store packing as much of one offer as he could in his trolley so he could sell it on and that was alcohol in mulipacks and as far as i'm concerned they are not supposed to sell it on seperately but they do and they supply kids with it.

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