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Overheating/Restarting problem + Upgrade help

kyle_d Avatar
8y, 10m agoPosted 8 years, 10 months ago
I have recently been having problems with my PC restarting by itself at random times when im on it.
I think it's due to it overheating, i have looked inside and it has a heat sink fan i think its called (looks like one of those anyway) and i'm pretty sure its something to do with that. The 'heat sink' fan thats in now is SO loud i so badly want to replace it but i'm not sure i can.

Could anyone let me know if these are replaceable and if so what i need to be researching to find out which one would fit my computer??

My computer is a Fujitsu-Siemens Scaleo P (DDR model).
I am wanting to upgrade some of the components but wanting a bit of help to do it.

Memory - 184-Pin DDR PC3200 (400MHz) DIMM
I am currently running 1GB of memory but i'm wanting to upgrade that, the cheapest low density memory deal iv found is 2x512MB for £12.99 each which is a very good price for DDR.

HD - 200GB Hard Drive
I've got 200GB which is quite a lot iv used half of that up with music that i really don't want to delete but it's sloowwwing my computer down, especially when opening folders like My computer, My Music, My Videos etc... If i was to buy an External hard drive would this make any difference on the speed of my computer or would it just give me more free space? If so there's not much point in that.

Sound - Iv recently just upgrade my soundcard, so for now.. that's okay :)

Processor - Intel Pentium 4 3.0Ghz (socket 775)

Motherboard - Gigabyte GA-81915pm

Any other suggestions that i could do to upgrade the performance of my computer? I'm not needing a graphics card as i don't really play games on the PC, i'm a 360 guy!

Hope someone can help me out here!

Thanks, Kyle.
kyle_d Avatar
8y, 10m agoPosted 8 years, 10 months ago
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#1
mmm. you so gonna get loads of people moaning at you for posting in the wrong place. haha. just wait.

back to your problem. I recently had the same problem with my laptop in it would restart itself constantly.

I found it was not due to overheating but a faulty ram. i simply took one of the 512's out and its working fine. failing that you may have a virus.
#2
I think that you should start with sorting out your HD.
If you could borrow a friend's external HD as long as it had a fair amount of free space on it (up to 200gb) then you could back up your important files, ie music, documents, movies. This could be done on an ipod if you have one. 180gb classic would be ideal.
Then you can completely reformat your HD, considering you still have a windows boot disk.
And transfer your important files back onto your HD.
I don't know whether it would be beneficial for you to buy an external HD if you haven't filled up your 200gb. Although they are coming down in price so it wouldn't be too costly to get one.

Formatting your HD could solve your problems. It's where most originate from anyway so it'd be a good place to start. Could save you a bit of cash from buying new hardware anyway.
#3
If your computer is old, which it sounds like it is, then its quite possible that your heatsink fan is on its way out. If you dont do something about that, your processor will get fried in no time and thats one of the most expensive things to replace. The restarting can also damage clusters on your hard drive sometimes damage it altogether so you need a new one.

You can get a heatsink fan for your computer (try ebuyer.co.uk , thats where I get mine from). Make sure that it is the right fan for your processor. Certain fans fit certain processors, for example wether its an intel P4 or and AMD Athlon etc, so check before you buy by googling the fan's manufacturer and then checking the compatibility.

Fans usually come with instructions on how to install. The best tip I can give you is not to be afraid of applying pressure when attaching your fan, but dont push down on it so much that it cracks your motherboard. There should also be some white paste between your processor and the fan. That is very important as it convects the heat from the processor to the fan. So there you have your fan installation.

Now you may need some additional memory, thats up to you. Kingston and Crucial are good places to start then try ebay. Make sure that you never buy anything from there that says untested. Its sure not to work. Memory's straightforward to put in, if you cant install that, you shouldnt be doing anything to your computer at all.

Anyway, apart from that you should be fine. I wouldnt go getting any additional parts if they're just not necessary.

Good luck. Let us know how you get on :)

*~ Cheeky Chique ~*
#4
Oh have i posted it in the wrong section? I thought computers would be the right section lol

Ah i see! Do you know any good free virus checkers? Not just one thats at the top of googles list... unless it is actually a good one :)

Magic - Yeah i know what you mean, iv wanted to transfer all my music onto external HD for ages but iv never actually done it, for one because i dont really want to risk it getting whiped and secondly im not sure it would make any difference to take it all off if im not using up all the space i currently have. To be honest, i dont think i have a windows boot disk and i have so many things on here that i just wouldnt want to whipe off.
#5
la_chique
If your computer is old, which it sounds like it is, then its quite possible that your heatsink fan is on its way out. If you dont do something about that, your processor will get fried in no time and thats one of the most expensive things to replace. The restarting can also damage clusters on your hard drive sometimes damage it altogether so you need a new one.

You can get a heatsink fan for your computer (try ebuyer.co.uk , thats where I get mine from). Make sure that it is the right fan for your processor. Certain fans fit certain processors, for example wether its an intel P4 or and AMD Athlon etc, so check before you buy by googling the fan's manufacturer and then checking the compatibility.

Fans usually come with instructions on how to install. The best tip I can give you is not to be afraid of applying pressure when attaching your fan, but dont push down on it so much that it cracks your motherboard. There should also be some white paste between your processor and the fan. That is very important as it convects the heat from the processor to the fan. So there you have your fan installation.

Now you may need some additional memory, thats up to you. Kingston and Crucial are good places to start then try ebay. Make sure that you never buy anything from there that says untested. Its sure not to work. Memory's straightforward to put in, if you cant install that, you shouldnt be doing anything to your computer at all.

Anyway, apart from that you should be fine. I wouldnt go getting any additional parts if they're just not necessary.

Good luck. Let us know how you get on :)

*~ Cheeky Chique ~*


Nice one cheers! I wasnt sure how to find out which fan to get but now i have a good idea on how to find out, i'll have a look now and find out... if i found one i think would be right i'll post in here and hopefully someone can tell me if it would fit or not. Don't want the processor getting fried :w00t:

My computer is about 14months old now, not ancient.. it has Media centre and stuff but nothing in comparison to some of the computers iv seen on here.
I know how to put in the memory so i'm gonna get some of that as soon as i can. Think i'll get an extra 1GB to add it up to 2GB, the max my computer recognises is 3GB so no point adding too much.
#6
Sorry, I didnt mean old old, just old enough for the heatsink to be a little underspec for the processor it's cooling. 2GB should be fine memory wise. You could try shoving in 3GB but I think that would be a bit exessive. Maybe you could put in the extra 1 and see how you go with that.
#7
Yeah i'll try one for now.

When lookin for Heatsink fans iv found that they all have numbers in the titles, for example ' for Intel LGA775, AMD AM2, 754, 939, 940' ..... my friend has an Intel P4 and his computer is 755 but he has a Dell, how do i find out what mine is? I need to know this to be able to find a fan that fits my processor. I'm guessing it will be in my system information somewhere but not quite sure what i'm looking for.
#8
kyle_d
Oh have i posted it in the wrong section? I thought computers would be the right section lol

Ah i see! Do you know any good free virus checkers? Not just one thats at the top of googles list... unless it is actually a good one :)

f.


i personally just use avg and i found it does the job. also se zonealarm as a firewall. both are free. but your prob using them already.
#9
Iv just found this link to the same PC as mine, only difference is the HD this one has 250gb mine is 200gb...

http://www.ciao.co.uk/Fujitsu_Siemens_SCALEO_P__6274697

On there it says under Processor 'Intel Pentium 4 [COLOR="Red"]550[/COLOR]' so was this the number i was looking for? If so i think i can possibly find a replacement heatsink fan.
#10
kyle_d
Iv just found this link to the same PC as mine, only difference is the HD this one has 250gb mine is 200gb...

http://www.ciao.co.uk/Fujitsu_Siemens_SCALEO_P__6274697

On there it says under Processor 'Intel Pentium 4 [COLOR="Red"]550[/COLOR]' so was this the number i was looking for? If so i think i can possibly find a replacement heatsink fan.


Yeah that'll be the one you need to look for. Just make sure it is powerful enough to cool a 3GHz processor. If its a good fan it will have a specs sheet along with the product info.
#11
Iv worked out that link is not the exact same one as mine, iv been looking for hours for the exact spec of my computer but i cannot find it. I've found alot close to it but not the exact one.

I'm pretty sure i need a socket 478 heatsink with fan, its either that or 755.

If someone who knows where to find out can find out for me it would be SO helpful, the info iv used to try find out is...
Fujitsu Siemens 3.0ghz Intel P4 Scaleo P DDR... you need all that info otherwise there are different models.
#12
Iv finally worked it out!

I know for definate now that it is Socket LGA775. So now i can sort out a decent heatsink fan!

Anyone know a cheap place to buy these? Anyone got one that they recommend?? I'm wanting one as quiet as possible... around 25db max.
#13
OOOh Socket 775 is good, well if you ever upgrade you can put core2duo processors in cheap.

Also reccomend 1 more gig of ram, and a graphics card.

Though you dont play games, if you only have integrated graphics it takes the power away from the ram, so even though you have 1 gig of ram, if the integrated is 256mb it will take 256mb from 1 gig

But if the motherboard only supports DDR and not DDR2 ram it might cost a few quid more.
#14
I'm deffo gonna get 1GB of ram, within the next week.

Any recommendations for a graphics card as i dont need a top spec one coz i wont be playing games.

Just out of curiosity.. would it be possible to upgrade to this? Ebay Item number: 230218235294

With the duo processors is 2x1.6Ghz the max you can get?
#15
Hmm dont forget with that there is 17.5% VAT on top after you win.

Best to get some ram like the OCZ stuff which is around £35.

And you can get a compatable mobo which is nice and DDR2 for around £15(I did) and easy to set up

And you can either use your current processor or buy a niceish core2duo for around £60
#16
"Memory - 184-Pin DDR PC3200 (400MHz) DIMM
I am currently running 1GB of memory but i'm wanting to upgrade that, the cheapest low density memory deal iv found is 2x512MB for £12.99 each which is a very good price for DDR."

Hi kyle.........
whatever you do.....
dont buy the cheap low density memory unless you are absolutely certain that your motherboard can take it. i bought some because i thought WOW thats cheap.......I didnt bloomin work. BIG mistake. money down the drain.
also im not sure but i would definitely say that its not wise to mix the low density stuff with normal ram.

Have you considered that your power supply may be causing the restarting problem? if its overheating it will cut out. when it cuts out is there a short delay before it comes back on or does it come back on straight away? does the computer actually shut itself down or does the power just go OFF?
#17
if you are looking to see exactly what hardware and software is installed in your PC, i recommend a programme called Belarc (http://www.belarc.com/free_download.html).

It's free. Install it and run it - it will tell you exactly what is on your PC (including all windows updates, security updates etc.). this will also tell you about your processor, ram, psu etc.

top notch if you want to upgrade some bits!
#18
One thing for people having overheating problems is to look at the heatsink underneath the fan to see if it's free of dust. I've seen the overheating problem a few times before and often the heatsink is covered in a thick mat of dust that is insulating it against the cooling-air being blown over it by the fan.

However, in your case as the fan on the heatsink is making a loud noise then it could well be the bearings are going in the fan and it will soon give up the ghost. As others have said get a new one a.s.a.p. Follow the link from Papasmurf, Belarc is a great utility to tell you exactly what you have, another one is called Everest Home 2 which does the same thing: http://www.freedownloadscenter.com/Best/everest-home-2.html

If you're upgrading RAM you could also use the Crucial upgrade scanner tool [url]www.crucial.com[/url] which will tell you the types of RAM your motherboard can take as an upgrade. Just take a note of the specification and then look at other (cheaper) brands if money's an issue. Also look at the recommended RAM modules on the Fujitsu-Seimens website for your particular model. Your tower should have a serial number and part number, this will confirm exactly what you have.

The PSU could be a problem, but if the heatsink fan is making a racket then it's likely to be it causing part of the problem. If you're not confident about removing the heatsink you could consider just replacing the fan on top of your current heatsink, if you're not careful while replacing a heatsink it's possible to damage the motherboard in the process if your hand/screwdriver slips. If you're OK with the process then do try it, though, it's all part of the learning curve when fiddling about in your PC. One thing to remember is unplug the tower completely before messing around in there, last thing you want is to be electrocuted and st least ground yourself every so often by touching a radiator so you don't fry anything with static. If you can get a hold of an anti-static wrist-strap then ever better!

I'd also second the opinion that you at least back-up your music, etc on an external drive so that if anything goes badly wrong you don't lose it all. If you're only using about half of the drive then this will probably not be slowing your PC down, but it might be useful to defragment your drive if you've not done that in a while. Go to Start > All Programs > Accessories > System Tools > Disk Defragmenter. Also use the Disk Cleanup utility in the same system tools folder. Both of these options will clean up your hard drive and improve your access times.

One thing that might be slowing you down when opening the music folders is if you have the view on Thumbnails, every time you open the folders then the graphics card has to render the album cover onto the folder. This is especially a problem if you have onboard graphics instead of a dedicated graphics card, which you mentioned you don't want to upgrade. I've found this slows things down a lot when I've had a lot of albums in a folder! Try using one of the other views, in the folder click View > Icons or View > Tiles and see if that improves it any.

Good luck with your tinkering!
banned#19
1. Get rid of all unwanted programs
2. You say you have used half of your 200gb so having 100gb free would not slow down your PC.
3. try get 2 stick of 1gb Ram rather than 2x512mb
4. re-install windows. you'll be amazed at how much quicker it becomes.
#20
After about 3 hours of thorough searching on the internet for my computer spec, and typing in nearly every code i could find on my tower into the Fujitsu site i used a programme called CPU-Z to find out the info i needed to know. The Fujitsu site is useless, it has the Scaleo P model on there but its vague information that does not give me any help for my specific model.

Iv tried Belarc that tells me a bit more info too which is cool thanks! I now know the code for my motherboard and basically anything else i need to know.

Iv tried that Crucial website before it was one of the first places i looked because that's what i wanted but DDR is nearly twice as expensive as DDR2 on there... around £40 for 1GB.

Yeah i will make sure i be as careful as possible when changing any parts but i do want to do it so i know what to do for next time and like you say, to learn! I'm pretty sure the heatsink is attached to the fan on my computer, to be honest i think i should just change both parts as you can get some pretty cheap ones that will fit... i want one thats about 25db, id love to know how many DB this one is that i have now.
#21
homerian

Have you considered that your power supply may be causing the restarting problem? if its overheating it will cut out. when it cuts out is there a short delay before it comes back on or does it come back on straight away? does the computer actually shut itself down or does the power just go OFF?


It will just be running like normal then next minute it just restarts but at the beginning of the startup it will ask me if i want to to start windows normally and i just click enter. Doesnt do it that often, sometimes it'll do it couple of times in one day and sometimes it wont do it for a week.
#22
kyle_d
Iv tried that Crucial website before it was one of the first places i looked because that's what i wanted but DDR is nearly twice as expensive as DDR2 on there... around £40 for 1GB.

Yeah i will make sure i be as careful as possible when changing any parts but i do want to do it so i know what to do for next time and like you say, to learn! I'm pretty sure the heatsink is attached to the fan on my computer, to be honest i think i should just change both parts as you can get some pretty cheap ones that will fit... i want one thats about 25db, id love to know how many DB this one is that i have now.


You'll find in most places that DDR is more expensive than DDR2 because it's the older version and fewer manufacturers are making it now. Basically they are trying to recoup money they spent manufacturing it back when RAM was more expensive. The price of DDR2 plummeted last year and I got a 2 x 1GB matched pair for under £30 delivered. I only use the crucial scanner to get the specs of RAM before looking at the same spec in cheaper brands as you usually do pay a little more for Crucial's branding.

It is good to learn how to replace things bit by bit in your PC, I remember how nervous I was the first time I replaced a broken CD-RW years ago and now I build my own PCs from scratch! What does the fan/heatsink currently look like, is it just a plain black fan? If so then there's a good chance it's just a stock fan/heatsink they used that came with the CPU, you might be able to get a dB rating from Googling the CPU code and stock fan.

I would definitely recommend Arctic Cooling fans if you're going to replace the whole thing, they're so much better than stock fan/heatsinks! Ebuyer have them and Scan do as well, note you can get free delivery with Scan http://www.scan.co.uk/ through the AVforum.
#23
I'm glad i posted here :) You lot know so much, and your all so helpful.

Yeah that's what i did with the crucial scanner, just used it to find out what mine was.

The current fan/heatsink that's in now is the standard one that came with it, it has a big silver heat sink with a black fan attached to it, is the CPU code easy to find?? If so i'll have a quick look now. I'll take a couple of pics of the inside just so you can see.
#24
kyle_d
It will just be running like normal then next minute it just restarts but at the beginning of the startup it will ask me if i want to to start windows normally and i just click enter. Doesnt do it that often, sometimes it'll do it couple of times in one day and sometimes it wont do it for a week.


Is there any time it happens when you're doing a particular thing on your PC? If it is the PSU then the cut-out could be caused if lots of components like the disc drives are all drawing power and the voltage output from the PSU is dropping below what's required and causing a reboot. Do you get a 'blue screen of death' when it happens before the computer drops the power and restarts? You're always asked if you want to restart Windows normally after an unexpected reboot.
#25
kyle_d
I'm glad i posted here :) You lot know so much, and your all so helpful.

Yeah that's what i did with the crucial scanner, just used it to find out what mine was.

The current fan/heatsink that's in now is the standard one that came with it, it has a big silver heat sink with a black fan attached to it, is the CPU code easy to find?? If so i'll have a quick look now. I'll take a couple of pics of the inside just so you can see.


We're all just trying to show off, really! :w00t:

You should get a code for the type of CPU from the CPU-Z info or Belarc it's just the standard code for the type of CPU you have. Google that with 'stock fan' and see if you can get some dB ratings for it. :thumbsup:
#26
Here's what CPU-Z says...

http://i25.tinypic.com/2a5j7gj.jpg

Intel P4 630 Prescott
#27
Right, iv just had the back off to have a good look at this fan/heat sink! Iv taken some pictures to show you.
There doesnt seem to be alot of paste between the heat sink and the motherboard... should there be more? I'll put some fresh on when i buy a new heat sink/fan. At least now i know the fitting of the heat sink now, should be no problem putting a new one in. There's plenty of room there aswell so hopefully size shouldnt be much of a deal.

Fan/heat sink...

http://i20.photobucket.com/albums/b231/kyle011288/DSCN1388.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1389.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1397.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1398.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1401.jpg

RAM
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1391.jpg

I really do need a recommendation, theres that many different ones! Say £20-£30 if its a good one.
#28
No offence mate but theres a lot of dust in there, before doing anything else id clear that all out first with a soft paintbrush, can of compressed air and vacuum cleaner being careful not to touch components with vac. Unplug lead to power supply and press the on button to discharge the psu first!
#29
lol no offence taken, i know there is... i havent had the back of many times to be honest... now i know more about whats in there i will be taking it off a bit more often :) so i will get it all cleaned up when i have some spare time.

got a few bits coming soon so when i put them in i'll clean it up, thanks for the advice.
#30
Yes the thing is really dusty.

Clean it out, and if it still has problems buy a tube of thermal paste for a quid or so on ebay then put some on base of the heatsink/fan.
#31
Im gonna get a new heatsink/fan very soon so i'll put some fresh paste on then.

Iv downloaded SpeedFan and its reading..

Temp 3 - 60C
HD0: 56C

Is it just me or is this hotter than it should be?
#32
It does seem to be a bit hot.
My temps right now are:
http://img502.imageshack.us/img502/628/picture3eq6.png

And I'm on a laptop which are generally hotter than PC's should be due to the limited fans/space.
#33
what did u use to check that?
#34
I'm on a mac and using a widget called iStat Pro from islayer.com
Might work on Vista but I've never tried.

The full menu bar taking stats from my laptop just now:
http://img528.imageshack.us/img528/3734/picture6ra7.png
#35
Hi kyle. is it me or is there an 8cm fan just floating in mid-air on your second pic next to your cpu near your ram?
i would consider putting an 8cm fan at the rear of the case next to the cpu to expel warm air out the back. might just help to cool things down slightly as its not trying to cool things down with warm air that way that will also help to reduce the amount of dust that accumulates also.
#36
yeah there is a fan there I upgraded the standard CPU fan but the one I put in didnt have a long enough cable to put at the back. I need to change that will do it when I get my new bits at the weekend.
#37
kyle_d
lol no offence taken, i know there is... i havent had the back of many times to be honest... now i know more about whats in there i will be taking it off a bit more often :) so i will get it all cleaned up when i have some spare time.

got a few bits coming soon so when i put them in i'll clean it up, thanks for the advice.


Yeah, noticed from your pic that there is the 'mat of dust' that i mentioned under your CPU fan on top of the heatsink, it could well be the reason why it's playing up. Try checking the safety cut-out temp (for your CPU) setting in BIOS, if you're running at about 60 degrees idling then as soon as you do something more intensive then you're probably going over that temp and it's automatically restarting. Hope your new parts sort it out, if not then let us know and maybe we can help you out.
#38
I took my computer in to work tonight and gave it a good blast out with the air compressor, there was dust everywhere... the main part was between the heatsink and the fan, it had a THICK layer of dust you couldnt even see the metal heat sink through the front of the fan and now you can see perfectly.

I turned it on about 10 minutes ago and its alot quieter, maybe as quiet as when i first got it.

Now that its all clean in there and iv got my wages im gonna be purchasing a few parts tomorrow :D

Getting a Scythe Ninja heatsink/fan and some more RAM... either OCZ, Corsair or Crucial... thinking more either Corsair or OCZ though as they have heatsinks to cool them down.
#39
bjmcghee
Yeah, noticed from your pic that there is the 'mat of dust' that i mentioned under your CPU fan on top of the heatsink, it could well be the reason why it's playing up.


You were right mate! Temperatures have halved already.
Can't wait to get me new bits :D
#40
Couple of update pics of my nice clean comp, took out my tv card and a spare ethernet card so now i have 2 x free PCI slots.

http://i20.photobucket.com/albums/b231/kyle011288/DSCN1405.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1404.jpg
http://i20.photobucket.com/albums/b231/kyle011288/DSCN1402.jpg


Oh yeah and Homerian.. that soundcard didnt fit! :( nevermind.

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