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Passport check and send question

Starlet Avatar
5y, 4m agoPosted 5 years, 4 months ago
Does any one know if the fee for using passport check and send at the post office is per passport or per 'envelope', I am sending two in one envelope and am unsure if they will just charge the £8.17 once or twice?

Also is it known to speed up the process at all? My sister in law says she got a phone call, interview and passport in the post within 2 weeks of sending it off - was this just a conincidence or the normal amount of time it takes or was it faster because she did the check and send thing?

Thanks all.
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Starlet Avatar
5y, 4m agoPosted 5 years, 4 months ago
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(1)
6 Likes
Never used the PO service, and my family's passport applications have always been dealt with quickly, so in my opinion unless you need help filling in the form it's a waste of money.

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#1
I paid per passport, as they check you have filled them in correctly, and that the photo is suitable. Was quite a quick return though, about a week
#2
Per passport. But well worth doing.
#3
you pay per passport
it is supposed to speed it up but in my experience hasnt..they were nitpickers and refused mine at one post office and it was because they said in the PO lights my pen wasnt black! so i went to another and it passed.
Just double check your form..signature is all in the box-use black pen-make sue pics are as they should be..and you send all documents asked for.
It took my daughter about a month to get the interview..she had been on my passport til it an out but she still needed an interview.
6 Likes #4
Never used the PO service, and my family's passport applications have always been dealt with quickly, so in my opinion unless you need help filling in the form it's a waste of money.
#5
Thanks all, very helpful.
One more question - do they check it there and then while you wait, or check it then call you in a few hours/days/whatever?

Thanks :)
#6
From my experiences with PO staff, I agree with cis_groupie.
#7
If I remember rightly you can apply online and the form will be posted out for signing. It might help you fill it in.
#8
Just used it for my daughter first passport(processing time meant to be 6 weeks) and my older daughters renewal(2 weeks) and they were back in under a week. Excellent service, checked all details and photo when I was there and then gave me receipts with nos to check progress. Would deffo use again.
#9
if you fill in online as gav says its easy..only the pics can really be wrong.
The only benefit i would say is check and send tell you how long it will take..if you just post then it can take longer.
cisgroupie is spot on x
#10
Starlet
Thanks all, very helpful.
One more question - do they check it there and then while you wait, or check it then call you in a few hours/days/whatever?

Thanks :)


they check while you wait. You pay then and if they refuse you get it checked free next time.
2 Likes #11
I use the online service, I just don't see the need to pay £8.17 to the Post Office.
#12
Waste of time.....our post office sent off ours, my sons was returned on account of the photo, we got a new one and post office refused to check it again even tho' I'd already paid for them to check it first time!

Never again!!! When mine and hubby's needed renewing, I got our pics and sent them both in same envelope using special next day delivery....we had our new passports within 4 days! Would never use post office again.
#13
Thanks all, sounds like it's very hit and miss with some getting great and fast service and others...not so much.

We decided to send them without check and send on special next day delivery - we don't need them until mid June so even if something does go wrong (we filled them in online and have triple checked everything, the only concern we have is the photos as we took them ourselves and although the wall is 'off white' it looks a bit greeny on the pics!) we should have time to get it right.

Thanks again :)
#14
They say it's 10 working days maximum if you use check and send and if you haven't received it by then there is a number on the receipt to call.

Ours took 3 and 5 days to receive them.

They also charge extra if you want to get your birth certificate back by special delivery
#15
I didn't use check and send, posted 4 applications last thursday 1st class, received the first back today oO couldn't believe it!
#16
Well my bank shows that they have reserved the payment, I assume they wouldn't do that if they weren't approved/being processed so fingers crossed it's all gone OK and we'll have them soon :)
#17
Hello all. So the P.O. are refusing to take cash for my passport renewal form and will only accept it if I pay the £8 odds or pay with a cheque (which I've never ever had in my life but would be able to obtain one).

To bypass the sillyness of the P.O. can I just send a special recorded delivery to the passport office with a cheque and all my passport stuff and that works just as well? That's what I've gleaned from the above comments.

My passport has been filled in fine (I hope) and just need it renewed for the middle of August.

Anyone advise?
#18
Complete waste of money!!
I took my daughter's application to the PO as I believed this would speed up the process, if only by a few days. The PO staff said it would take 7-10 days this then became 7-10 Working days which to be fair still allowed me time before my travelling date. 20 days later still no sign. I called the passport office and they told me that they hadn't even recieved the application until a week after I had taken it into the PO and that it would take around 3 weeks from that date.
In my case it would have been cheaper and quicker to have bypassed the PO.
#19
anthonygilfoyle82
Hello all. So the P.O. are refusing to take cash for my passport renewal form and will only accept it if I pay the £8 odds or pay with a cheque (which I've never ever had in my life but would be able to obtain one).

To bypass the sillyness of the P.O. can I just send a special recorded delivery to the passport office with a cheque and all my passport stuff and that works just as well? That's what I've gleaned from the above comments.

My passport has been filled in fine (I hope) and just need it renewed for the middle of August.

Anyone advise?



Yes, just double check it before you send it, no need to give the PO money, waste of space.
#20
Have used them once gave them the form which had a slight error which would have probably got away with but the guy behind the desk put a great big cross through it completely ruining the form. Since then have done passports myself and sent them away no problems.
#21
premium day service ftw! completed it within 4 hours :D
#22
I JUST TRYED TO SEND MY SON'S AND MINE WITH POST OFFICE CHARGED ME £16 JUST FOR LOOKING AT THEM AND SAID THEY CANT SEND THEM BECAUSE I DIDNT PUT MY SONS DADS NAME ON IT EVEN THO I SENT MY OTHER SON'S OFF THE SAME 2 WEEKS BEFORE AND CAME BACK FINE I NEW THERE WAS NOTHING WRONG WITH THEM TRIED TO REFUSE TO PAY BUT HE WOULDNT GIVE ME THE FORMS AND ID BACK SO HAD TO IN THE END I DID TELL HIM TO STOP WHEN HE FIRST POINTED OUT THE SO CALLED PROBLEM BUT WOULDNT LISTEN, IM SAYING IF YOU NO THERE RIGHT DONT USE THEM JUST WASTING MONEY
1 Like #23
gemmalou84
I JUST TRYED TO SEND MY SON'S AND MINE WITH POST OFFICE CHARGED ME £16 JUST FOR LOOKING AT THEM AND SAID THEY CANT SEND THEM BECAUSE I DIDNT PUT MY SONS DADS NAME ON IT EVEN THO I SENT MY OTHER SON'S OFF THE SAME 2 WEEKS BEFORE AND CAME BACK FINE I NEW THERE WAS NOTHING WRONG WITH THEM TRIED TO REFUSE TO PAY BUT HE WOULDNT GIVE ME THE FORMS AND ID BACK SO HAD TO IN THE END I DID TELL HIM TO STOP WHEN HE FIRST POINTED OUT THE SO CALLED PROBLEM BUT WOULDNT LISTEN, IM SAYING IF YOU NO THERE RIGHT DONT USE THEM JUST WASTING MONEY


And to top it off when you got home someone had stolen your caps lock button
#24
Hey all!:) well, stupidly i booked a holiday end of may and sent of for my passport chek and send and they recieved it 30th may and was wondering if it will come back in time? I go on holiday 1st july.. Can anyone help??
#25
Hi there, I sent my 10 year old sons last wednesday... it was a 5 year one that just needed updating so I dont think the process is as long as a first time passport, and they took the money from my bank on Friday, which means its being processed, so hopefully will be back this week... thats super quick! lol the check and send is supposed to be quicker, however I refuse to let some check mine when I double check it to make sure its right... fingers crossed yours will come back soon :-)
#26
Used the post office service for the 1st time. Was told will be sent off the next day but they sent it 3days later. Told me will take upto 10days, again this was not the case. I would have been better off going to the office or just doing it myself. My experience - Waste of time and money would not use it again dont trust them to be honest about the process.
#27
i didnt use check and send because i had already had it checked by another posy office i didnt realise that this was a quicker process and needed my childs first passport within 4weeks (aged 3) so croos with post office as i did tell her it was urgent.

Do you reckon ill get back by july 11th? i sent it sepical delieverly and has been recevied today.


thanks kerrie
#28
kezzer123
i didnt use check and send because i had already had it checked by another posy office i didnt realise that this was a quicker process and needed my childs first passport within 4weeks (aged 3) so croos with post office as i did tell her it was urgent.

Do you reckon ill get back by july 11th? i sent it sepical delieverly and has been recevied today.


thanks kerrie

You should do, yea.
#29
do it online. they send u the form to sign and u're done!
#30
Could someone tell me if I can demand all my money back if the post office didn't do the check and send process correctly for my passport.
So much so I was on the phone all day and now have to pay to get courier to bring passport back in 24 hrs then have to repeat process and go to Newport to get a passport by Sunday!!!
#31
passport failed got all the documents now is there anyway to get it next day
#32
what a waste of time i did check and send 3 weeks ago and still havnt recieved my daughters passport as the form was filled out wrong . go away on the 12th and dont think im gonna get it in time . does anyone know if i can claim my holiday back through the post office ?????
#33
this is my 1st passport iv ever sent for iv been told i wont get it till the 11th and iv got a holiday the 4th because its my 1at passport i cant fast track it any tips to get it here on time??
#34
i sent my passport of through post office check and send on 7th of august still not got it back
#35
alsation5
i sent my passport of through post office check and send on 7th of august still not got it back


Well August is the busiest month, and Dave and the mob have been axeing public sector jobs, so there are less staff to deal with passports now.

Edited By: Inactive on Aug 27, 2012 16:32: ................
#36
i have sent mine over 3 weeks ago with the p.o and i havent heard anything my holidays in 3and a half weeks reading all this now has got me worried.
#37
used check and send service and post office said everything was good to go.....just received letter from passport office saying they require extra documents....went to post them hoping it would not cost anything since I had my check and serve certificate but was told I would have to pay AGAIN to send them securely! Really annoyed about this...paid £8.74 for check and send but they obviously didn't check it properly ....I have to pay for their mistake!!!
#38
Hi can anyone help me...looking to do a passport form without check & send does anyone know if they send my passport form back if something is wrong will I have to pay the £70 odd pound again?
#39
danictom1985
Hi can anyone help me...looking to do a passport form without check & send does anyone know if they send my passport form back if something is wrong will I have to pay the £70 odd pound again?

You won't have to pay the £70 again, just the postage fees to send the forms off again.
#40
I've just got my Check & Send Form back from them and I paid £69-00 to them by Visa debit card, so is that it because surely I won't have to pay again?, so what do I have to do now please.. Shirley. Towerzey.

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