My Mum's Paypal account has been hacked into and there's two payments been made to two different hotmail accounts totalling around 1100 dollars. Shortly after these two payments there's a warning from Paypal saying they suspect there's a problem and they've locked down the account, in the resolution centre both both transactions are showing as on hold although in the my account section they show as completed.
Now I want to make sure both payments are flagged as fraudulent although the resolution centre seems more geared to delimiting the account, what would be the best way to proceed?
Update - my Mum's Paypal account is linked to her current account (I didn't know that, I'll be making sure that is changed). She has contacted her bank and neither payment is showing so she's cancelled the Paypal direct debit to prevent any payments being taken out.
Any advice appreciated,