Paypal Advice - HotUKDeals
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Paypal Advice

danmem Avatar
9y, 7m agoPosted 9 years, 7 months ago
Hi

Recently I have had 3 unauthorised transactions on my Paypal account, as soon as I noticed I rang them and they advised me to file a complaint, change passwords etc.

I did what was asked and have now had 2 of the transactions refunded by the seller
The third one is still outstanding(different seller)

My problem is this, as I said 2 of the transactions have been refunded by the seller, but paypal have put a hold on the account

I am now overdrawn on my bank account and will be charged for this,

Who is responsible for the charges, do I have a claim against paypal?

Any advice appreciated

Thanks
Other Links From Paypal:
danmem Avatar
9y, 7m agoPosted 9 years, 7 months ago
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#1
Can you give me a bit more detail about the unathorised transactions? Did something get bought you were unaware of? Were the charges for something in particular?
#2
[SIZE=2]Yes things were paid for[/SIZE]

[SIZE=2]It appears to be bling sites in the states, my shipping details were on the paypal receipt, which is a bit odd as if it was somebody trying to buy on my account why would they leave my address on it.[/SIZE]

[FONT=Verdana]Transaction Date: 10 Apr 2007 Transaction Amount: -$140.33 USD[/FONT]
[FONT=Verdana]Transaction Date: 11 Apr 2007Transaction Amount: -162.95 EUR[/FONT]
[FONT=Verdana]Transaction Date: 10 Apr 2007Transaction Amount: -139.96 EUR[/FONT]

[FONT=Verdana]That is the 3 transactions, the sites they went to are icedoutgear.com (2 transactions both refunded to paypal)[/FONT][FONT=Verdana]and thugfashion.com[/FONT] [FONT=Verdana]Both sites look very similar[/FONT] [FONT=Verdana]I don't doubt that i will get my money back its just the bank charges for being overdrawn that I don't wnat to pay[/FONT]
1 Like #3
yeah, totally understand. You really need to speak to your bank and tell them what's happened. You also need to change your password and tell the bank your account may have been compromised because they may have access to your bank details now.

It's easy to make a payment then contact the seller asking to post to a different address, and it's easier to be the seller and recieve the money!
#4
[SIZE=2]Thanks for the info rep added[/SIZE]

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