PayPal Buyer Protection extended to 180 days - HotUKDeals
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PayPal Buyer Protection extended to 180 days

dancedar Avatar
2y, 5m agoPosted 2 years, 5 months ago
Section 13.5

"Open a Dispute within 45 days (or, if you are claiming as a registered UK resident user of PayPal, 180 days)of the date on which you made the payment for the purchase you would like to dispute. We may refuse to accept any Dispute that you open in relation to that purchase after the expiry of that period (please be aware of this if you agree a delivery time of an item or performance of a service with the Payment Recipient that falls after the expiry of that period)."

So now buying even services you're protected for 180 days instead of the old 45 days to open a dispute. However, as a seller this basically means someone can buy from you and dispute it after half a years use...oh dear.

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB
Other Links From Paypal:
dancedar Avatar
2y, 5m agoPosted 2 years, 5 months ago
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1 Like #1
Rubbish, i was conned by a seller. Opened up a dispute with full details including pics, receipts and everything.
It was closed with no refund or any explanation at all. There's no chat option either, now have to ring them up and wait on the queue for hours.
#2
Often they side with the seller I find.

Ordered a nest of tables to match a coffee table I bought online, sent a different design, after disputing this and eventually speaking to PayPal there answer was that I was sent a product as described and they do not include photos in any investigation !

Luckily on calling the seller they agreed to uplift the wrong ones and deliver the correct ones.

Had they waited 2/3 hours they would have got the confirmation from PayPal that they found in there favour and they needed have done anything.

Fair play to them, and I've ordered more items from them but PayPal were no use at all in that instance.
#3
and thats me not using ebay to sell ever again.

why would they give a buyer 180 days to put in a claim

stupidity
#4
Good as in most cases not all, it's usually the sellers trying to rip off consumers.

Another victim here of unscrupulous seller selling fake counterfeit batteries. Had all the evidence to back up + seller wanted me to send them back to another diff address not on eBay account.

Scumbag seller clearly using old address to rip me off + others as after a few weeks RM returned the fake batteries back to me not signed for. oO Managed to get refund back at cost value & left negative feedback but still cost me signed for return postage extra.

Never ever back down from unscrupulous sellers. Always leave negative feedback.
#5
Yeah really, the amount of people who buy cheap things on eBay and then claim it has not arrived is just getting larger and larger, if I sell anything under a tenner, it goes normal mail, if it is over a tenner it is sent recorded....and STILL people steal stuff, even had ppl try and say recorded items have not arrived, even though they are tracked and signed for and it shows up on the RM site.
banned#6
whatsThePoint
veedubjai
Good as in most cases not all, it's usually the sellers trying to rip off consumers.

Another victim here of unscrupulous seller selling fake counterfeit batteries. Had all the evidence to back up + seller wanted me to send them back to another diff address not on eBay account.

Scumbag seller clearly using old address to rip me off + others as after a few weeks RM returned the fake batteries back to me not signed for. oO Managed to get refund back at cost value & left negative feedback but still cost me signed for return postage extra.

Never ever back down from unscrupulous sellers. Always leave negative feedback.

do you have the figures for the amount of buyers/sellers who are scammers to back up your claim its mostly sellers who are scammers on ebay or are you just making bs up as you go along?



BS
#7
180 days to open a case is just ridiculous.

so say someone buy's a mobilephone which had manufacturer warranty and then opens a case say after 90 days stating its not working,would the seller have to offer a full refund even if its under manufacturer warranty?
#8
whatsThePoint
veedubjai
Good as in most cases not all, it's usually the sellers trying to rip off consumers.

Another victim here of unscrupulous seller selling fake counterfeit batteries. Had all the evidence to back up + seller wanted me to send them back to another diff address not on eBay account.

Scumbag seller clearly using old address to rip me off + others as after a few weeks RM returned the fake batteries back to me not signed for. oO Managed to get refund back at cost value & left negative feedback but still cost me signed for return postage extra.

Never ever back down from unscrupulous sellers. Always leave negative feedback.


do you have the figures for the amount of buyers/sellers who are scammers to back up your claim its mostly sellers who are scammers on ebay or are you just making bs up as you go along?

No BS here. I don't work for eBay + only use eBay to purchase, not a seller but I'm sure they have full stats to verify their findings in their favour to improve service across the board otherwise why bother coming up with this ideal in the 1st place. I'm fully aware they are a business but can't think why would anyone want to ruin their business model with prospective ideas that can ruin their image & reputations. End of day Comsumer Protection is always needed.

Come to think about it, why would you want to know this what you so claim BS? You never been blantantly cheated/ripped off in your life?
#9
Alot of items are sold ''new''... so why not have 180 days....

Used items might be tackled differently....
#10
whatsThePoint
andynicol
Often they side with the seller I find.

Ordered a nest of tables to match a coffee table I bought online, sent a different design, after disputing this and eventually speaking to PayPal there answer was that I was sent a product as described and they do not include photos in any investigation !

Luckily on calling the seller they agreed to uplift the wrong ones and deliver the correct ones.

Had they waited 2/3 hours they would have got the confirmation from PayPal that they found in there favour and they needed have done anything.

Fair play to them, and I've ordered more items from them but PayPal were no use at all in that instance.

so instead of contacting the seller first you went straight to paypal to demand your money back :|

No, I contacted the seller via both email and telephone, and was getting fobbed off, then I raised a dispute, then when PayPal found in the sellers favour I called the seller again, this time he was aware of the dispute I had raised but wasn't aware of the outcome and that they had found in his favour, we came to an amicable conclusion.

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