Hi, recently been selling a lot of stuff on Ebay, got 100% feedback so far and not had any hassle, until now.....
Sold a pair of ladies shoes to a girl last Friday. Day after she wins the bidding on them she PM's me to say she'll pay for them soon and that shes desperate to receive them by Wednesday of this week so she can wear them to a gig.
So, first she asked me to add a 24hr next day delivery option, which i did. Then she asks me if i would send her them and she would pay me within a couple of days, i told her i wouldnt do it as she only had (1) feedback.
So finally on Monday afternoon she pays for them with second class postage and PM's me asking for them sent 24HR next day delivery! She only paid for second class but she seemed pretty desperate to get them so as soon as she paid i rushed straight out to the Post Office and posted them First Class which left ME out of pocket.
Then she sends me an email asking to get them delivered to a different address! I told her it was too late as i'd just sent them away to her shipping address supplied to me by both Ebay and paypal.
She then tells me that shes no longer at that address despite only opening her Ebay account 15 days earlier using that address.
She then says that paypal was registered to her new address and i was full of b/s to which i posted a screenshot of the email paypal had sent me showing the address to which i posted the stuff to.
Now though she has made a claim against me via paypal, who have taken the money back out of my account. Ive explained my side of the story to paypal but now their asking for a tracking number which i cant give them because it wasnt sent recorded delivery.
So what can i do now....????