Hi everyone, I sold xbox 360 heat sinks on ebay and the buyer said they were faulty. I knew they weren't faulty so i refused to give him a refund. He opened a dispute and he won. He returned the heat sinks and i received them today but they are not in the same condition i sent them. He has screwed so far into the heat sinks that they're all bent and worn away. Can i dispute this with paypal or is it my word against his? Any help will be really appreciated. Thank you.