A guy buys some software off me via ebay.
He pays immediately (i added this option on ebay)
then after the item is sent (3 weeks after) he files for a refund as he claims he didnt authorize the payment?!?!
Even though he sent the cash and he has the item!
He hasnt offered any explanation and is going via his credit card.
Paypal have now taken this cash £105 out of my account leaving me in debt to paypal.
Im now screwed over £105 cash and an item worth £105.
Spoke to paypal which was a waste of time, after finally getting through to a person i was told to just follow the option on the website.
1. provide tracking number
2.provide other postal proof
3.provide proof i sent a refund
4. admit liability
All options are a waste of my time as hes disputing not authorizing the payment which HE sent!
ive filled out the tracking details and added a rather big comment, but i now feel like ive been let down by paypal and they dont seem too bothered about it!
Anyone had similar?
Im SOOOOoooo glad i work for a solicitors!