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paypal dispute. need help.

£0.00 @ Paypal
ive submitted a claim to paypal. but its saying requiring my action. but i dont know what to do. Any ideas? Read More
rogerdodger Avatar
banned8y, 3m agoPosted 8 years, 3 months ago
ive submitted a claim to paypal.
but its saying requiring my action.
but i dont know what to do.
Any ideas?
Other Links From Paypal:
rogerdodger Avatar
banned8y, 3m agoPosted 8 years, 3 months ago
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(23) Jump to unreadPost a comment
Comments/page:
banned#1
You've got to send the item off and then give them the tracking number
banned#2
lumoruk
You've got to send the item off and then give them the tracking number


huh?
Im the buyer in this case.
banned#3
then paypal want you to respons to whatever they have asked, it will tell you want they want
banned#4
rogerdodger
huh?
Im the buyer in this case.


You've not received the item yet or you have and it's damaged, what's the problem? Answers will help us better understand what they are wanting to know from you.
banned#5
lumoruk
You've not received the item yet or you have and it's damaged, what's the problem? Answers will help us better understand what they are wanting to know from you.


Im the buyer, seller hasnt responded to my emails sicne i have paid.
i havent received the item yet.
Paypal is saying requiring more action from me.

"What happens next

If you still haven’t received your item, you don’t need to do anything. We will review the information submitted by the seller and contact you with any developments by 9 Mar. 2009.

If you've resolved this problem, you can cancel this claim anytime."

"Supporting documents

Files (0)

You haven't submitted any files.

Faxes (0)

You haven't submitted any faxes.
"

Thats what i see, the seller has submitted a tracking number but it just says Royal Mail and "Tracking number: 00000000000000000000000000"

So that itself seems fake.
banned#6
have you esculated this, as until then it is just emails sent between the two, so seller has responded, now its your turn
#7
give them a quick ring and point out the non tracking number and they will find in your favour
banned#8
sassie
have you esculated this, as until then it is just emails sent between the two, so seller has responded, now its your turn


no seller has not responded.
banned#9
dmissy13
give them a quick ring and point out the non tracking number and they will find in your favour


i think i will ring them tomorrow.
Are they open tomorrow? As its been a busy week.
#10
PayPal Customer Service:

08707 307 191
00353 1 436 9004

6.00 a.m. to 10.00 p.m. Monday to Friday
8.00 a.m. to 10:00 p.m. Saturday
9.00 a.m. to 10.00 p.m. Sunday
#11
rogerdodger
Are they open tomorrow? As its been a busy week.




Is there a "question of the week" category?
This must surely come in the top three.
banned#12
im sorry i dont ish to appear rude but you post isnt making much sense
banned#13
Well i dont get whats so difficult to understand.
ive bought an item, havent received it, havent received any info from the seller.
Filed a dispute with paypal.
Now their asking me for additional info, of which i dont know where to put in or eve know what information is needed.
#14
just give them a ring it will be quicker and easier on the phone
banned#15
sorted.
#16
Hey Mr Dodger was this about your Macbook? Have you managed to get another yet? Did you buy the last one off ebay?
banned#17
just out of criousity what is it they wanted?
banned#18
bazzaric
Hey Mr Dodger was this about your Macbook? Have you managed to get another yet? Did you buy the last one off ebay?


Bought it off ebay.
It was some con person. never received it.
got my funds back!

Still looking to buy one..
banned#19
sassie
just out of criousity what is it they wanted?


it was an error on their part..
Even the woman on the phone was like oh there isnt anything to click on..
banned#20
rogerdodger
it was an error on their part..
Even the woman on the phone was like oh there isnt anything to click on..


stupid lot, no wonder it made no sense to me then, glad you got it sorted, :thumbsup:
banned#21
sassie
stupid lot, no wonder it made no sense to me then, glad you got it sorted, :thumbsup:


thanks :)
#22
rogerdodger
Bought it off ebay.
It was some con person. never received it.
got my funds back!

Still looking to buy one..


Well, I don't know how i'm going to get on with my one, so it may be back up for sale soon :)
banned#23
bazzaric
Well, I don't know how i'm going to get on with my one, so it may be back up for sale soon :)


haha.
ive possibly sourced another locally.
That is a better price than the other one.
So will see.

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