Right, bought an item off ebay, was described as new. Received the item yesterday morning, opened it, only to find that the box has got dirty marks on it, the edges are worn and torn and has infact been opened, and simply been resealed.
The item in question is a Limited Edition Pearl White Gamecube console.
As soon as I received the item yesterday morning, I immediately contacted the seller, explaining that I want a full refund as they have lied, and told her about the condition of the box. She offered a full refund, but would not refund the cost of me sending it back to her because she was unhappy with me calling her a 'liar.' I then took out a dispute with PayPal, and posted my comments.
This evening she has escalated it to a claim, soon after I posted 19 up close and detailed pictures of the gamecube box and the damages I have stated above . Her reply was that
'The only conclusion I can come to is that further damage, deliberate or otherwise, has been sustained after delivery. I therefore withdraw my offer of a full refund as I feel that a fast one is being pulled.'
I can not believe she is actually saying that I have damaged the gamecube box so soon after I received it yesterday morning. The damages on the box are of incredible age and evidence of deterioration over time, rather than immediate damage by me. Therefore, it is impossible for me to have caused such damage within 24 hours.
The thing I don't like is that PayPal may go on her side with this due to me being an ebay member for less than 30 days and having only 4 feedback. So I am worried that I may lose this even though she is blatantly lying.