I ordered some roof bars from an eBay, paid 160 pounds + 15 postage.
Long story short - They never turned up and Paypal have just found in my favour, but have said that they only cover 150 pounds, so that's all I have got back.
In the email they sent me, they stated the following:
"This is the maximum amount covered by PayPal. If your claim was for more
than the amount recovered, the outstanding balance is due from the seller
and we will make our best effort to recover it for you."
Can anyone please tell me what this means? What happens next?
I am happy that I have got 150 back but was expecting it all. The seller has 97 positive feedbacks (100%) so I don't know what happened.