Paypal help - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Paypal help

t0mm Avatar
7y, 10m agoPosted 7 years, 10 months ago
Sold an item on here for £75, seller paid by PP Gift about an hour ago?

Just got this email off paypal:

To protect you from problematic transactions, we sometimes request
additional information about PayPal payments.

We need more information about this transaction. Please log in to your
PayPal account, click the "Resolution Centre" tab, and provide more
information by 12/03/2009.

If you need to provide information by fax, click and print a cover sheet:

Please fax proof of postage or proof of refund to 08707 303 196.

We recommend that you do not post the item until our investigation is
complete. If you've already posted the item, please log in and let us know
where you posted it.

We have placed a temporary hold on the funds until we complete our
investigation.
Thank you for your cooperation.

Yours sincerely,
PayPal

Can anyone tell me more information and what to do?
Other Links From Paypal:
t0mm Avatar
7y, 10m agoPosted 7 years, 10 months ago
Options

All Comments

(14) Jump to unreadPost a comment
Comments/page:
#1
theyve been doing a lot of random checks last couple of days

shouldnt get it from pp gift tho?
#2
yes that's what i thought, gift shouldnt do this, maybe they have realised people pay for goods via gift to avoid fees and they want their fees!!! lol

dont send, just write in your response on the paypal site, that you recieved payment via gift for the 360 etc, but will not send till this is resolved.
#3
Send a refund?
#4
Please fax proof of postage or proof of refund to 08707 303 196.

We recommend that you do not post the item until our investigation is
complete. If you've already posted the item, please log in and let us know
where you posted it.


"Paypal relocate investigation team to Nigeria" :lol:

How daft is that?
#5
Shengis
"Paypal relocate investigation team to Nigeria" :lol:

How daft is that?


LOL
#6
just tell them to butt out, it's a gift payment from a friend.. there's nothing to post. Or they might try and stick you fees if you tell them it's a payment for an item.
#7
DudeyGeeza
yes that's what i thought, gift shouldnt do this, maybe they have realised people pay for goods via gift to avoid fees and they want their fees!!! lol

dont send, just write in your response on the paypal site, that you recieved payment via gift for the 360 etc, but will not send till this is resolved.


That may not be very good advice. Paypal's Ts&Cs suggest that you cannot use "gift" payments to pay for goods or services. If you tell them the payment is for something you sold, they'll probably reclassify it.

It looks like Paypal have found that gift payments are being "abused" and want to ensure they get their share of all the money they handle. They are, after all, owned by Thiefbay who are very keen on profit maximisation. :roll:
#8
tell them they do not need to look into the transaction, as the person who sent it you is a close and old friend who does not live in the area and is sending you some funds as a gift for a private matter, basically it is none of their concern, then it should soon be cleared up. i wouldnt tell them it was to do with a sale either.
#9
Anyone know where I click to reply?
#10
t0mm
Anyone know where I click to reply?


Done it, does anyone know how long this normally takes?
#11
99% they've done this as they think you're money laundering ;-)
#12
How sure are you that the buyer is genuine? By telling Paypal to "butt out" you could just be ignoring some very sound advice from the people that have received the payment. Perhaps the credit card or bank account used to fund the transfer has been previously used in some dodgy transaction. Unless I was 100% sure of the buyer I would be tempted to refund the payment and ask the buyer to pay via another method.
#13
Shengis
99% they've done this as they think you're money laundering ;-)

Well, not me, I barely use paypal.

However he said he's recieved several payments and he paid me straight away?

BTW If i click resolve dispute now and then click 'refund'

I can't be charged again can I ? Providing I dont send a payment directly?
#14
Maybe he has claims against him and is trying to clear the funds asap before they're refunded to people he's ripped off.

Just speculation as I don't know any details...

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!