I'm a newbie to selling on eBay and have just sold my first few items.
All went well and mosy were paid correctly via paypal.
I'd charged £3 for postage or free collection on several items.
Unfortunately, one of the buyers changed the invoice amout to £0.00 for postage, which is obviously wrong.
I don't know if it was a mistake or malicious but I'll give them the benefit of the doubt.
How do I proceed - do I refund their whole amount via paypal or just ask for the £3 extra.
Will I be charged an extra fee/percentage on the £3?