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pc help please!!!!!!

loupomm Avatar
9y, 8m agoPosted 9 years, 8 months ago
Hi guys

help needed urgently please!!!!!!!!!!

Right where do i start

my speakers stopped working a while back and following advice from here i uninstalled the drivers and they installed auto upon start up> great

today it happened again and ive tried repeating the above to no avail, but i think ive uninstalled something i shouldnt of and i dont know what and now my pc wont work at all, after booting i just get a blue screen, i can use f8 to get into safe mode but thats it and no net :-(

tried to system restore but still nothing

on my sons laptop now which the router keeps cutting out so please help me!!!!
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loupomm Avatar
9y, 8m agoPosted 9 years, 8 months ago
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#1
loupomm
Hi guys

help needed urgently please!!!!!!!!!!

Right where do i start

my speakers stopped working a while back and following advice from here i uninstalled the drivers and they installed auto upon start up> great

today it happened again and ive tried repeating the above to no avail, but i think ive uninstalled something i shouldnt of and i dont know what and now my pc wont work at all, after booting i just get a blue screen, i can use f8 to get into safe mode but thats it and no net :-(

tried to system restore but still nothing

on my sons laptop now which the router keeps cutting out so please help me!!!!


You should be able to do a system restore, when you start the pc up it should give you the default to start it in normal mode, then go to START > ALL PROGRAMS > ACCESSORIES > SYSTEM TOOLS > SYSTEM RESTORE then choose a dark date number previous to today, it will restore to the last known good state and you can start to muck it up again. Of couse that is assuming you are using XP :w00t:
#2
tried that first :(
#3
ok if you can get into safe mode try this

click start

type msconfig in

go to startup tab

untick everything

click ok

reboot and then see if it lets you in

if it does - take the ticks out 1 by 1 till you find the problem
#4
thank you > trying it now :)
#5
nope nothing :-(

what the heck did i uninstall
#6
Last resort, you could start fresh with new OS install if you have the disk
#7
Lol, yeah, re-install Windows then borrow me your disk as I need a copy, hehe. I have the key, just need a copy of XP.

Seriously I have no idea, which folder were you in when you did this? Were you in device manager?
#8
ok

assuming you think its sound related

cna you turn the sounc off in bios? - do you know what i mean by this?

if not try disabling the soundcard in windows device manager?

what does the blue screen say? - does it mention any files? - or is it just a standard "stop!" screen
#9
i was in add remove programs, i was getting stressed as i couldnt sort my soundcard, not a good idea. looks like imstuck, thanks for your help tho guys
#10
it was originally a sound problem but may not be why ive got the dark screen as im not sure what it was i deleted from my add/remove, could it of been something to do with the windows? began with 'n' i think. no stop screen or anything, just a dark blank screen cant even access start orsee mouse icon ect
#11
How far into booting does it get? Does it start to load Windows or does it stop after the bios info? Also do you get any small beeps from inside the PC itself?
#12
i get no noise apart from the fan, and i dont get as far as the windows welcome,unless i hit f8 all i get is the windows xp page then nothing at all
#13
loupomm
i get no noise apart from the fan, and i dont get as far as the windows welcome,unless i hit f8 all i get is the windows xp page then nothing at all


Do you have a copy of your Windows disk? If so you can try the repair option from the console that comes up or failing that, a repair installation will allow you to repair the Operating System without losing all your data.
#14
i dont :-(

i bought the pc from my sister so i will ask her, thanks again everyone
#15
Switch on, then hold the off button til off. If you do this a few times, around 5 ish times, from memory a special menu comes up, have a look on the options round there, I forgot what the options were
#16
I got a black screen when I changed the frequency thingie in the control panel. Like the rate the screen flashes? Not very technical
#17
Deal4Me
Switch on, then hold the off button til off. If you do this a few times, around 5 ish times, from memory a special menu comes up, have a look on the options round there, I forgot what the options were


This just brings up the options for "safe mode" etc. It's the same as if she presses F8.
#18
Ah I see, thanks for clearing that up
#19
oh dear, looks like i have uninstalled something needed for windows :-(
#20
loupomm
oh dear, looks like i have uninstall something need for windows :-(


noo.... we need you here lou :friends:
#21
well i have a spare pc im using for the time being but its crap, only win 98 :-(

but its better than nowt :)
#22
can you boot up windows in safe mode?

if not then you will need to re-install windows, which MAY or MAY NOT work depending on whether it's a software fault (deleted essential files) or hardware fault (capacitors blown on MOBO).
#23
lloks like windows needs re installing

take my advice people if your not sure what your doing >> dont do it!!!
#24
You say you get no noise apart from the fan?
Do you get the post Beep? If not it is hardware. how old is the MOBO?
It could be something else coinciding with a deletion. If you where in add or remove I doubt if you could remove anything to interfere with windows without very specific warnings.
Can you use the laptop to check the system connect the two together?
Can you get into BIOS on MOBO?
#25
loupomm
well i have a spare pc im using for the time being but its crap, only win 98 :-(

but its better than nowt :)

connect the harddrive from this computer to test the MOBO on the computer that failed
#26
tonyd19565
connect the harddrive from this computer to test the MOBO on the computer that failed
I wouldn't do this - you'll end up seriously messing with the windows installation on that HDD as it will install all of the new hardware (motherboard, CPU etc) and you could have problems when putting the HDD back in the original computer.

Basically I'm afraid that your solution is as follows: -

1) If the computer doesn't even turn on at all then you may have a faulty PSU and, if this is the case, you should replace the PSU.

2) If you can boot up in safe mode (to do this press F8 continuously whilst the computer is loading up). In safe mode IMMEDIATELY backup all of your essential data. Then you'd probably have to do a WinXP reinstall.

3) If you can't even boot up in safe mode then you've lost the data on the computer (unfortunately) and you should try a clean WinXP reinstall (and format the HDD - takes a while but should sort out HDD errors).

4) If you still can't use the computer after reinstalling WinXP then it's a hardware fault (e.g. broken motherboard - mine recently decided to stop working for no reason and I had to replace it and reinstall EVERYTHING).
#27
markwills
I wouldn't do this - you'll end up seriously messing with the windows installation on that HDD as it will install all of the new hardware (motherboard, CPU etc) and you could have problems when putting the HDD back in the original computer.

Basically I'm afraid that your solution is as follows: -

1) If the computer doesn't even turn on at all then you may have a faulty PSU and, if this is the case, you should replace the PSU.

2) If you can boot up in safe mode (to do this press F8 continuously whilst the computer is loading up). In safe mode IMMEDIATELY backup all of your essential data. Then you'd probably have to do a WinXP reinstall.

3) If you can't even boot up in safe mode then you've lost the data on the computer (unfortunately) and you should try a clean WinXP reinstall (and format the HDD - takes a while but should sort out HDD errors).

4) If you still can't use the computer after reinstalling WinXP then it's a hardware fault (e.g. broken motherboard - mine recently decided to stop working for no reason and I had to replace it and reinstall EVERYTHING).


What?? Point 3 is totally wrong, please don't state things if they are not right. If a pc doesn't boot it could just be the boot sector of the hard drive that is corrupt and the rest of the drive is fine. Please don't post things like this to make people panic.
Just because a pc won't start, doesn't limit it to a PSU. Faulty memory, video card or motherboard (and plenty others) can all stop a pc starting up.
PM me if you want me to try give you some help but as stated earlier, i think the first thing you need to do is get hold of an XP disk as there are many steps we can try.:thumbsup:
#28
thanks guys for all the info, im waiting to ask my sister for the xp disc ect then i'll get back to you all for the next step :)
#29
loupomm
thanks guys for all the info, im waiting to ask my sister for the xp disc ect then i'll get back to you all for the next step :)


Well just give me a shout and i'll get back to you asap and i'll give you a hand to talk you through it :thumbsup:
1 Like #30
[quote=markwills]I wouldn't do this - you'll end up seriously messing with the windows installation on that HDD as it will install all of the new hardware (motherboard, CPU etc) and you could have problems when putting the HDD back in the original computer.

[SIZE=3]makwillis You don`t connect the two Harddrives you use the one that is working to check the hardware of the faulty one. just as you can connect two computers together to find the fault but I doubt he has the crossover cables[/SIZE]
#31
Reddwarfposse5
Well just give me a shout and i'll get back to you asap and i'll give you a hand to talk you through it :thumbsup:


thank you :thumbsup:
#32
tonyd19565
[quote=markwills]I wouldn't do this - you'll end up seriously messing with the windows installation on that HDD as it will install all of the new hardware (motherboard, CPU etc) and you could have problems when putting the HDD back in the original computer.

[SIZE=3]makwillis You don`t connect the two Harddrives you use the one that is working to check the hardware of the faulty one. just as you can connect two computers together to find the fault but I doubt he has the crossover cables[/SIZE]


I think he meant install it in another pc to see if it starts up. What should actually happen is you put it on as a secondary drive (i.e. on the CD/DVD ROM channel) and take the data off that way.
#33
tonyd19565
[quote=markwills]I wouldn't do this - you'll end up seriously messing with the windows installation on that HDD as it will install all of the new hardware (motherboard, CPU etc) and you could have problems when putting the HDD back in the original computer.

[SIZE=3]makwillis You don`t connect the two Harddrives you use the one that is working to check the hardware of the faulty one. just as you can connect two computers together to find the fault but I doubt he has the crossover cables[/SIZE]

I didn't say anything about connecting two harddrives. If you put the working HDD from the working Win98 machine into the faulty WinXP machine (as the master drive) then obviously all of the drivers for the hardware on the WinXP machine will be installed onto the Win98 HDD (such as motherboard, CPU drivers). When you put this back into the Win98 machine it will revert back to the previous drivers. However as motherboards & CPU are NOT plug & play, this could cause serious problems. That was my point. I agree that it may work in principle, but may end up causing a problem with the Win 98 machine.

However, putting the WinXP drive as a SLAVE into the Win98 machine may allow you to back up your data. However this won't work if the WinXP HDD is NTFS formatted, or if it has a password for windows (as you then can't get into the "My Documents" folder).
1 Like #34
Reddwarfposse5
What?? Point 3 is totally wrong, please don't state things if they are not right. If a pc doesn't boot it could just be the boot sector of the hard drive that is corrupt and the rest of the drive is fine. Please don't post things like this to make people panic.
Just because a pc won't start, doesn't limit it to a PSU. Faulty memory, video card or motherboard (and plenty others) can all stop a pc starting up.
PM me if you want me to try give you some help but as stated earlier, i think the first thing you need to do is get hold of an XP disk as there are many steps we can try.:thumbsup:


OK Sorry yes I agree with you there, my mistake.

Reading through the thread again, the OP can boot into safe mode. Therefore I would suggest saving all files / data and reinstalling WinXP and the latest drivers for all hardware. Bit of a hassle but should sort it out in the long run. Probably best to do a full HDD format (after backing up data) in order to ensure a clean install.
1 Like #35
markwills
OK Sorry yes I was not correct with point 3. What I meant was that you won't simply be able to boot up the computer and back up your data. But fixing the boot sector / data recovery etc. will allow you to get your files back.

Generally if there is fauly memory / video card / mobo then the computer will at least turn on, but will probably crash at the bios startup screen. I was just suggesting that if the computer will not even switch on then there's likelyy to be no power getting to the components so the PSU may be faulty.


Hey no worries Mark, i'm sure Lou appreciates all the help. The trouble with forums like this sometimes is that everyone gives their opinion (right or wrong) based on their own experiences and not always correct. Sometimes it can be confusing for us all.
#36
thank you to all those who offered help, my pc has been repaired!, my brother in law took it away and its now like barnd new! even have sound again!! wooohooooo

rep left guys

thanks again
#37
loupomm
thank you to all those who offered help, my pc has been repaired!, my brother in law took it away and its now like barnd new! even have sound again!! wooohooooo

rep left guys

thanks again


So Lou, any idea what was wrong? Glad you got it fixed though :thumbsup:

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