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Pc Help (random Restart)

Antj87 Avatar
9y, 4m agoPosted 9 years, 4 months ago
my pc randomly decides to restart during converting a dvd

can any1 help

thought could be processor over heating but how could i check?(without burning hand)
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Antj87 Avatar
9y, 4m agoPosted 9 years, 4 months ago
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#1
how far into converting? at the end?
#2
20% :p
#3
Overheating is one of the most likely suspects, but it could also be many other things (PSU, motherboard and DVD problems to name but a few). Do you know what brand motherboard you have? Often the motherboard has temperature monitoring software; failing that you could try 3rd party software or just look at the temperatures in BIOS as soon as it turns on.

Is the PSU fan spinning freely (or is it clogged up with dust?). Also what about the northbridge (motherboard) fan if there is one?
#4
Is the software writing a temporary file while it converts the DVD. Maybe its a mem or hd problem.
#5
ok motherboard is MSI K9VGM-V
HARD DRIVE 80GB 40GB FREE

it converted dvd's fine untill today ! nothings changed !
#6
fan spinning fine!

no dust :P
#7
http://img338.imageshack.us/img338/2482/51222959tj5.jpg
#8
[SIZE="1"]Its possible the heatsink is badly seated/has poor thermal interface, have a look on the motherboard cd (or go to http://msicomputer.co.uk/) and look in the utilities menu, there should be some software that lets you monitor CPU temperature from windows?

As you system is fairly new I wonder if it might be some other issue... If you have Windows Vista you could boot the memory test (or alternatively download MemTest86 and burn that to a CD)...[/SIZE]

Edit - Beat me to it!

6.16V on the +5V line is crazy high and very possibly the problem - boot into BIOS and see what it says the voltage is there...

(If that is correct the PSU is probably faulty I'm afraid, but it might be a software/sensor error....)
#9
so i boot to bios and find the 5v voltage yes then report back
#10
Exactly, report back :)

Specs allow a +-5% range on the 5V rail which means 4.75V to 5.25V are the acceptable limits. Its not used so much on the motherboard these days but is by the drives and I'd be really concerned about damaging other things if it is actually giving out as much as 6V!
#11
http://img222.imageshack.us/img222/8311/61181984bb8.jpg
#12
Thats more like it, hopefully the 6V is a software error. That said, 4.77V is almost the bottom of the spec range!

The CPU temp isn't that low for in bios, but the system temperature is pretty high and it maybe the whole system isn't really getting enough ventilation. Does the case have casefans? Also what CPU is it (if its a X2-5600 or something the temp isn't so bad but if its a X2-3600 it seems very high....)

Don't suppose you have a multimeter so you could actually check the voltage yourself?
#13
AMD X2 dual core 3800

no case fan just cpu Fan !

neither sides are on case but it is tucked under desk in a warm room!
[mod]#14
Have you just been trying to convert the same file? Could be that it's corrupted or has a read error.
#15
i will try a nother one now!
#16
You do realise that leaving the sides off the case can cause cooling problems. :)
#17
? surely would make it cooler?

i have no case fan


also if i got a case han would it need to extract or blow in ?
#18
Antj87
? surely would make it cooler?


Its a common thought, But no.

When a case is open, The air isn't actually being circulated around the case, Wheres when the sides are on the PSU fan will draw the heat out.

There should be another case fan though, 2 fans in a case (Excluding PSU) is probably minimum.
[mod]#19
Antj87
? surely would make it cooler?



It interfere's with the temperature sensors and can cause the fan not to come on when it should. :thumbsup:
#20
i have no case fans!

recommend any super quite 1's?

cheap!
#21
also both sides are back on myt case!
#22
Goto: Start, Control Panel, System
In system goto the Advanced tab and choose the Settings button for Startup and Recovery.In this menu theres a tick within System Failure for Automatically Restart. Untick this, also make sure Write System Log is ticked and then restart your machine. This will hopefully give you some sort of error code if Windows is having a hissy fit. Get to this stage and we can take it further.
#23
Squelds
Goto: Start, Control Panel, System
In system goto the Advanced tab and choose the Settings button for Startup and Recovery.In this menu theres a tick within System Failure for Automatically Restart. Untick this, also make sure Write System Log is ticked and then restart your machine. This will hopefully give you some sort of error code if Windows is having a hissy fit. Get to this stage and we can take it further.



Yes. Have a look in the event logs and see if there are any errors.
#24
The system temp is warm, so it might be the northbridge/ram/other motherboard components (or even psu) that are overheating. These days a forced airflow really is necessary in a case (especially when the northbridge and motherboard power circuits have only passive (or even no) cooling).

You can often get away with running the fans on 7V or less which makes them run substantially quieter, but getting some moving airflow within the case really is necessary.
#25
so what in need a case fan?

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