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PC problem, help!

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Hi all, I have a problem with my PC. My Dell XPS 420 was bought last year in April and is now unfortunately out of warranty period so I truly hope this is not a major problem, and I was made redund… Read More
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8y, 2m agoPosted 8 years, 2 months ago
Hi all,
I have a problem with my PC.
My Dell XPS 420 was bought last year in April and is now unfortunately out of warranty period so I truly hope this is not a major problem, and I was made redundant at the start of the year so really really hope its not costly.
My Dell XPS 420 started acting up about 4-5 days back. While games like TF2 & Left for Dead would load up fine and the frame rate would be consistent, the games would crash after about 10-15mins of play. It even happens with Windows Chess (I have the awful Vista Premium installed which I hate with a passion). Anyways, I could do the normal windows tasks without problem, even after the crash but now its come to a point, the system crashes within a few minutes of bootup.
I was convinced (based on past experience) that this is graphics card (Geforce 8600 GT) problem only and thought the graphic card may be heating up due to some cooling problem (maybe the fan is dead or power supply issues) but upon opening the case, I can confirm the fan is running (quite loudly too) and I also installed CPUIDs HW monitor software which gave a max reading of 75 degrees C prior to one crash. Based on a few reads online, 75 degrees doesnot appear to be that high a reading for a graphics card...
So, I am confused, what is going on? I have installed reinstalled DirectX, Nvidia drivers but that changes nothing. The blue screens of death appear and disappear far too quickly for me to note down the error type.
Would anyone have any ideas as so what the problem is? I really really donot want to end up buying a new graphics card only to find that the problem is with something else. Now my suspision is on the power supply as I donot hear/feel any fan at the back of the system.
Cheers for the read.
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8y, 2m agoPosted 8 years, 2 months ago
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#1
You PSU should be blowing hot air out all the time ,if it isnt then the fan is dead,
#2
To stop windows restarting when you get a blue screen (enavbling you to read what the blue screen says )
Go to
control panel
system and maintenance
system
system protection
advanced
start up and recovery (click settings)
Untick "Automatically restart"
click ok
now when windows crashes you should be able to read the blue screen message,
#3
You could try removing the graphics card and using onboard graphics to help you identify that your card is faulty.
#4
Demanding apps crashing after a certian amount of time in a reasonably old-ish system is almost always caused by overheating brought on by dust build-up. Don't trust the temp readouts, they can be massively out. Open the system up, clean the CPU's heatsink and the video card's heatsink, and see how that makes it run.
#5
When you say the fan is running, is that all the fans in the case? There should be at least one attached to the case as well as one attached to the CPU and one attached to the graphics card.
#6
Blow the dirt out? :P

Sounds like an over heating problem indeed...
banned#7
As dragon says....Open the case and clean out the processor fan and heat sinks and any other places where dust accumulates.
#8
Thanks for the feedback guys... here are my thoughts.

dcx_badass;5268228
75 isn't high, mine hits 85 to 90 occasionally. But it hit 129 once, it didn't like that, but anyway, try a clean install of windows.


I cant get the system to stay operational for more than 2 min before it crashes. Its not even 3D apps now, I start to see artifacts on the desktop screen and then it happens...

tonyg1962;5268349
You PSU should be blowing hot air out all the time ,if it isnt then the fan is dead,


Tonyg1962, thats my dread, I cant feel any air coming out of the back... but I wonder whether there was a fan in there in the first place?

tonyg1962;5268488
To stop windows restarting when you get a blue screen (enavbling you to read what the blue screen says )
Go to
control panel
system and maintenance
system
system protection
advanced
start up and recovery (click settings)
Untick "Automatically restart"
click ok
now when windows crashes you should be able to read the blue screen message,


Thanks a lot. Finally managed to grab a photo thanks to your advice.

mark1967;5268610
You could try removing the graphics card and using onboard graphics to help you identify that your card is faulty.


Mark thats a good advice. I will try that out this evening...

dxx;5268724
Demanding apps crashing after a certian amount of time in a reasonably old-ish system is almost always caused by overheating brought on by dust build-up. Don't trust the temp readouts, they can be massively out. Open the system up, clean the CPU's heatsink and the video card's heatsink, and see how that makes it run.


Thanks Dxx, I will have to do that but I wonder just how much dirt can settle in just a year? I have no pets nor do I smoke... but I see your point even though I am dreading it...

EndlessWaves;5269329
When you say the fan is running, is that all the fans in the case? There should be at least one attached to the case as well as one attached to the CPU and one attached to the graphics card.


No, I only looked at the graphics card and saw the fan on it whirling but cant hear anything else as thats loud enough...

DragonChris;5270636
Blow the dirt out? :P

Sounds like an over heating problem indeed...


It probably is... but of what? :)

slamdunkin;5270740
As dragon says....Open the case and clean out the processor fan and heat sinks and any other places where dust accumulates.


Okok, I may as well give in, will do it tonight.

Guys, here is a pic of the blue screen... if it helps.

http://i4.photobucket.com/albums/y101/Kayote_80/IMG_2618.jpg
#9
Checking google it seems to be a display driver error
#10
do as mark 1967 suggests try on board graphics

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