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pc techies can you help please

linw Avatar
7y, 11m agoPosted 7 years, 11 months ago
advice needed bought a motherboard which is asrock alive nf6g -vsta socket am2 .bought 2 gig of memory matched .then bought the cpu 5000 .a power supply put it all together and no picture on the monitor but eveything seems to be working .someone says that the bios needs updating but dont know how to do that when i cant see anything .can anyone help and advise please.
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linw Avatar
7y, 11m agoPosted 7 years, 11 months ago
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#1
When you say everything is working, what are you actually getting? Do you hear the PC beep normally and do the caps lock/num lock lights flash on power up and then switch on/off when you press the buttons?

John
#2
fans going round on the motherboard and the graphics card fan is on .no beeps .monitor says no signal
#3
Any activity from the caps/num lock lights? I know it may sound odd why I'm so insistent on the status of these but with no picture on the monitor, these are useful for diagnosing a fault. On a normal bootup all three should flash and then they should light up and off when pressing the relevent lock key. However if they show no activity at all or a brief flash then nothing it's usually an indicator that th PC isn't actually reaching the POST stage at all.

John
#4
if it is not reaching the post stage how do i get it to post i will check keyboard now
#5
i'm guessing that when you say the graphics card fan is spinning it not an onboard chip?

You will have to plug your monitor directly into the onboard slot and THEN set the bios up and get it to use PCIe Graphics Card on boot...

If your mobo doesnt have an onboard i/o port then it could well be a faulty mobo or PCIe slot...

If its the latter, get it replaced... If that doesn;t work, replace the GPU...

Good Luck!
#6
keyboard the 3 lights do come on with an initial power up.
#7
make sure the cpu is seated properly, try removing both sticks of ram and try them one at a time in the first slot.
#8
what do you mean seated properly
#9
It would really help if could give us the information requested otherwise this is going to forever which is time I certainly don't have. Do the caps lock/num lock keys work after initially flashing?

If not then I'd recommend taking the ram, hard drives, optical drives and graphics card out leaving just the processor and power supply then power up - if the motherboard is working it should at least give you some warning beeps about the missing components.

John
1 Like #10
Johnmcl7
It would really help if could give us the information requested otherwise this is going to forever which is time I certainly don't have. Do the caps lock/num lock keys work after initially flashing?

John


Were all trying to help....
#11
Johnmcl7
It would really help if could give us the information requested otherwise this is going to forever which is time I certainly don't have. Do the caps lock/num lock keys work after initially flashing?

If not then I'd recommend taking the ram, hard drives, optical drives and graphics card out leaving just the processor and power supply then power up - if the motherboard is working it should at least give you some warning beeps about the missing components.

John


no number lock working after power up and no beeps when missing items.
#12
motherboard was not quite clamping the cpu pins properly gave same symptoms ur describing try everything else first like ram, using on board gfx etc
#13
jack_burt0n
motherboard was not quite clamping the cpu pins properly gave same symptoms ur describing try everything else first like ram, using on board gfx etc


how did you correct this was it resolved
1 Like #14
its more common when replacing a cpu, because the pins can be so delicate, removing the fan then the cpu by unclamping it and reseating it fixed it but its a hassle if you have already applied paste etc so try other stuff first.

Have u tried doing one stick of ram you sure its in the first memory slot?
1 Like #15
its is possible you have a faulty board as when you first boot pc up it is supposed to say on the monitor new cpu installed but you could try and check if the graphic card works as the fan might work but the chip could be faulty. Otherwise do the beep test on it
1 Like #16
I have problems with a CPU not mounted properly or issues with its heatsink, in these case the PC would power up, all the fans would spin but there'd be no beeps and no video output. Also none of the lock lights would flash nor the keys would work, in those cases I needed to change the CPU clamps or the heatsink assembly.

I'm a bit puzzled that the PC does have flashing caps lock lights but nothing else, I may have missed this but I assume you're using integrated graphics?

John
#17
Johnmcl7
I have problems with a CPU not mounted properly or issues with its heatsink, in these case the PC would power up, all the fans would spin but there'd be no beeps and no video output. Also none of the lock lights would flash nor the keys would work, in those cases I needed to change the CPU clamps or the heatsink assembly.

I'm a bit puzzled that the PC does have flashing caps lock lights but nothing else, I may have missed this but I assume you're using integrated graphics?

John
have tried onboard graphics and graphics card thanks for trying to help just getting a bit you know as i cant get it to reboot and dont want to pay a shop to test everything to see whats wrong.how do you tell if the cpu is correct and the heatsink is in order
1 Like #18
Hi,

1. Clearing the cmos could solve the problem. Take a look in your manual and find the cmos pin > this should be in position 1_2 > move jumper to position 2_3 for 30 seconds > then put it back to 1_2...................Start your computer..

If this dont make any sense look in the manual and follow the steps there.

2. Google how to reseat a Cpu (make sure you have some thermal paste first). Remove the heatsink and fan off your CPU > lift your cpu and put it back in > lightly cover the cpu with your thermal paste and replace the heatsink and fan.

Always refer to your manual

3. Updating the bios. Go to the asrock website and it will tell you there how to do this ( be aware this can damage your motherboard if not done correctly )

4. Try different memory modules if you can.

5. Reseat the graphics card.

6. Reseat the memory.

If these things do not work I would have your stuff checked out for an hardware fault.

If I have missed anything please say guys, lets help him out. Us system builders all started somewhere. :thinking:

Ally
#19
Just noticed something, go in your bios and make sure your onboard graphics is disabled...........
#20
thanks for the great response from everyone
#21
Ally44
Just noticed something, go in your bios and make sure your onboard graphics is disabled...........


sorry cant go into the bios as no images monitor says no signal
#22
Hi
Been reading this thread - have you got both the 20 Pin ATX power connector and the 4 Pin ATX power connector connected to the motherboard.
#23
Silentone
Hi
Been reading this thread - have you got both the 20 Pin ATX power connector and the 4 Pin ATX power connector connected to the motherboard.


yes i have the 20 pin and the 4 pin connectors
1 Like #24
Little chassis speaker connected ?
#25
Silentone
Little chassis speaker connected ?


yes its connected
#26
How is motherboard mounted in the case - plastic pillars / metal pillars.
If metal check that non could be shorting out some of the motherboard.

Cant think of anything else at the moment.
#27
Silentone
How is motherboard mounted in the case - plastic pillars / metal pillars.
If metal check that non could be shorting out some of the motherboard.

Cant think of anything else at the moment.


i have tried it out of the case .looks like it has defeated me will have to go to a shop.after xmas now
#28
well been to shop and cpu is k nackered

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