A wee :?: hoping someone can put my mind at ease...
I've got an outstanding order with this company from their website pciexpressshop.co.uk. Got an instant email reply to the order 14 days ago but no delivery date was given.
No answer to my email last week asking for an update 7 days after the order. Their contact page said then that their telephone service is temporarily out of order (it still is today) as I would have rung them if I could. I'm getting that sinking feeling that it's been that way for a lot longer.
They give an alternative number for calls but when you ring it, it is an extension. Sounds odd to me - a landline number that is an extension? All you then get is an automatic answer machine box that won't take any more messages because the inbox is full.
Has anybody had dealings with this company before? Am I likely going to have trouble getting my £40 back? There is a listing for them in "filter deals" on the homepage but when I clicked, there was nothing there.