Peed Off With Snapfish - HotUKDeals
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Peed Off With Snapfish

midjet666 Avatar
8y, 5m agoPosted 8 years, 5 months ago
I've ordered 5 mugs- 4 for Father's day and 1 for my mother-in-law's birthday. Every one of them has arrived smudged!! I've ordered loads before and have about 5 accounts with them (each one for the offers at the time if I want to order more than one of the same offer pmsl) And have spent on just the one account over £125. So you can imagine how upset I was today!! Anyone else have any problems with them? Just tried ringing the 0870 number but was put on hold for 5 mins so gave up.
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midjet666 Avatar
8y, 5m agoPosted 8 years, 5 months ago
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#1
yeh my wife brought some for her dad and they wern t best. colour was off and a couple of smudges. it wasnt a major problem to complain about but its not what you expect esp as you spend a lot of money with them!!! give them another call they might be able to get another one out to you
#2
We found their photo developing to be pretty poor (very dark, despite the photos being well lit). We now use Bonusprint as recommended by Which magazine (we subscribed to them for £1 and then cancelled the subscription just to find out who to use instead of Snapfish). When we've sent photos back to be reprinted we've filled in a form online. If memory serves they get back within 24 hours.
Bonusprint are excellent. They cost a bit more but if you want to keep your photos then I think it's worth the extra.

Fingers crossed you get your mugs sorted in time for father's day.
#3
I aslo purchased a mug for Fathers Day. Pictures were dis-coloured and dark. Emailed them and they want me to return the mug but as i explained to them fathers day is only a few days away and i need it now as no time to get another from somewhere else!
#4
asda do good photo mugs - i got one for the missus' birthday - good quality mug and pics - link here - use the voucher code "DAD" for 20% off
#5
I think I'll be having a colourful phonecall to them. I feel sorry for the operator answering my call... (Saying this and I'll probably be yes sir, no sir...lol :w00t:)
#6
midjet666
I think I'll be having a colourful phonecall to them. I feel sorry for the operator answering my call... (Saying this and I'll probably be yes sir, no sir...lol :w00t:)


lol i do that, im all geared up for kicking someones ass and im like yeh thats great thanks,
#7
masterruckus
lol i do that, im all geared up for kicking someones ass and im like yeh thats great thanks,


Lol, I phoned up and this bloke gave me his email address to send the photos to, he said he'd look at the photos and re-submit the mugs so hopefully they'll be here before father's day. Also I have to send the mugs back but it's free delivery to send back phew! :thumbsup:
#8
Just received an email from Snapfish saying that as i cant return the mug (because i need it for fathers day, even though it is poor quality) they have credited my account with 30 free photo prints. :)
#9
if you phone them back don't ring the 0870 number.

customer service 01626 322 022
#10
i used Printster and the email comms were quick and good (i asked a few questions), did our 5 mugs for the price. have a 10% code but it's at the office ... if anyone is interested i can PM you first thing tomorrow.

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