People not sending out item after I have paid. - HotUKDeals
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People not sending out item after I have paid.

lindauk Avatar
7y, 1d agoPosted 7 years, 1 day ago
I bought an item from a HUKD user over a week ago. I paid straight away, I messaged the person a week after I paid asking if they had sent the item. The messaged back saying they had not but would do on that day. I have since messaged the person two more times and no reply, even tho they have been online. Looking at their other FS posts, seems as if they are doing the same to someone else.

I have clicked report in the post and contact us on the bottom of the page. No replies as of yet.

What would I do from here?
Any chance of getting money back?

Thanks in advance
lindauk Avatar
7y, 1d agoPosted 7 years, 1 day ago
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#1
How did you pay ?
#2
do you have a link to the thread? it is maybe just that there has been some sort of delay?
does the person have good feedback? did you get details phone number?
1 Like #3
What payment method did you use?

Name and shame the dirty dealers
[mod]#4
Looking at the thread you are not the only one. Not looking good.
#5
http://www.hotukdeals.com/item/539549/f-s-little-girls-tigger-and-pooh-pr

I paid by ppg. So I can't claim :(
The person has good feedback.
#6
I know its only £8 but it's my £8 that is needed for Christmas.
#7
did you do the final deal by pm?
#8
Phone them?
#9
wulshaz
did you do the final deal by pm?


Yeah I did. they sent me their paypal email.
#10
harlzter
Phone them?


I have not got it...Found their Facebook tho lol.
1 Like #11
lindauk
Yeah I did. they sent me their paypal email.


thats unfortunate as the mods cant do much when the deal is not actually done in the thread and it seems you are not the only one and this is not good for you and the rest who are waiting hopefully mods might be able to get her to post or refund i am sorry i do hope you get something sorted.
1 Like #12
wulshaz
thats unfortunate as the mods cant do much when the deal is not actually done in the thread and it seems you are not the only one and this is not good for you and the rest who are waiting hopefully mods might be able to get her to post or refund i am sorry i do hope you get something sorted.


she said she would take at asking,does that not count?

edit: i see the seller didnt reply, is that what you mean?

have reported to mods for you
#13
Thanks for the help everyone. Hope I get it sorted. Rep left.
#14
Charlie Scene
she said she would take at asking,does that not count?


no because you normally get the response from seller saying deal and taken to pm a few more details on thread i have seen threads before where it says i will take at asking and seller doesnt reply it has happened whos to say the deal really took place as there is nothing from seller to say there was a deal done i,m afraid op i am not saying there wasnt a deal as there are a few of you but deals must be finalised in thread and accepted by seller
#15
hopefully something has prevented her from posting and you will all get your stuff or a refund hopfeully.
#16
hmmm i had a pm off one of the regulars off here a few days ago asking if i had their contact details as they had bought something and hadn't received it...i think it was.
I bought something and received fine, she didnt respond to my feedback request though :(

Something may of come up with the family?
banned#17
i sold a game to a user on here, payed straight away , no addy to post to till a week later, i week on to today i posted the item, i forgot i had it lol all sealed ready to be posted, first time iv done something like that, i have good feedback, im expecting to get a neautral or a neg :S
#18
wulshaz
no because you normally get the response from seller saying deal and taken to pm a few more details on thread i have seen threads before where it says i will take at asking and seller doesnt reply it has happened whos to say the deal really took place as there is nothing from seller to say there was a deal done i,m afraid op i am not saying there wasnt a deal as there are a few of you but deals must be finalised in thread and accepted by seller


yes i thought thats what you meant cheers for clearing that up :thumbsup:
#19
In her first message she said she had it wrapped up ready to post. But that was nearly a week ago. Now she is just not replying.
#20
i guess you will have to wait, its really difficult but you never know whats going on..... hopefully they will reply soon, but anything could have happened ( fingers crossed it hasn't) they could have lost internet connection.... or been called away.....

hope you get your product soon though :thumbsup:
#21
i bought a couple of items from the same seller.. it took abt 3 weeks to arrive... i had forgotten about the items by then! she didn't respond to my pm's either. I'm sure all will be fine (i hope)
banned#22
samwants2save;7158076
i bought a couple of items from the same seller.. it took abt 3 weeks to arrive... i had forgotten about the items by then! she didn't respond to my pm's either. I'm sure all will be fine (i hope)

then why didnt you post a neg or neutral feedback warning others? :?

Seller Last Activity: 2009-12-07 17:42:51

Shes just ignoring you now!
#23
Hi guys. I'm in the same boat

http://www.hotukdeals.com/item/533404/f-s-gamecube-plus-games-and-control

I have sent several PMs and she/he has been online plenty of times and is ignoring my PMs. The MODS have tried to PM her but she's ignoring them too.

Any ideas?
#24
I've been waiting since 21st November!!!
banned#25
BlazeJohny
Hi guys. I'm in the same boat

http://www.hotukdeals.com/item/533404/f-s-gamecube-plus-games-and-control

I have sent several PMs and she/he has been online plenty of times and is ignoring my PMs. The MODS have tried to PM her but she's ignoring them too.

Any ideas?


That user really is takin the P, me n Harold will round an get it sorted lol


I suspect the user will get banned,

Did you get there address details etc, only option would be to call the police.

If done it by bt, you would poss still have the bank number , can you not link that to an address?

(
#26
I have just sent them this message on Facebook. If they are ignoring me on here might get some luck on there,....

I have bought something from you on HUKDs. The Pooh Pram. I have messaged you on there but you seem to be ignoring me, and a few other buyers as it seems. If you have no intention of sending the item out, I want a refund.
banned#28
BlazeJohny
Hi guys. I'm in the same boat

http://www.hotukdeals.com/item/533404/f-s-gamecube-plus-games-and-control

I have sent several PMs and she/he has been online plenty of times and is ignoring my PMs. The MODS have tried to PM her but she's ignoring them too.

Any ideas?


looking at the feedback she-he was still buying Game Cube games after you bought theirs!
#29
She has sol something recently and actual sent it out.

http://www.hotukdeals.com/item/535991/f-s-spiderman-shirt-cardie-and-tie-
banned#30

Surely one of you followed the FS/FT guidelines and have her address or telno?

The guidelines are there to help you!
#31
csiman
then why didnt you post a neg or neutral feedback warning others? :?

Seller Last Activity: 2009-12-07 17:42:51

Shes just ignoring you now!


was waiting for an explanation- may have sommat like personal probs etc which caused the delay- but did not get a reply and forgot abt it till now..
will leave, but probably a neutral from me as i didnt have to pester her for delivery- but she did take a while to post.. cos id forgotten abt the transaction meanwhile

what du reckon- should it be a neg or a neutral..she did eventually post out..
banned#32
samwants2save;7162773
was waiting for an explanation- may have sommat like personal probs etc which caused the delay- but did not get a reply and forgot abt it till now..
will leave, but probably a neutral from me as i didnt have to pester her for delivery- but she did take a while to post.. cos id forgotten abt the transaction meanwhile

what du reckon- should it be a neg or a neutral..she did eventually post out..

neg imho as 3 weeks is ridiculous without explanation
#33
Mods have closed some of her FS thread at OP request. Meaning she has been online and spoke to the mods. Well that seems messed up to me
banned#34
lindauk;7173607
Mods have closed some of her FS thread at OP request. Meaning she has been online and spoke to the mods. Well that seems messed up to me

thats what I saw. And they closed a FS thread when the last post was a query from the buyer asking for an update on when the OP is gonna post!

not impressed at all.

Are the mods just ignoring your requests for help Linda?
#35
csiman
thats what I saw. And they closed a FS thread when the last post was a query from the buyer asking for an update on when the OP is gonna post!

not impressed at all.

Are the mods just ignoring your requests for help Linda?


They email me asking me to write an email for them to pass on to the person. But I don't know what that would do as they are ignoring other post/pm's from other people.

They must have recieved about £50 all in all from people they have sold things to.
No the wonder people always ask to post first lol
#36
lindauk
They email me asking me to write an email for them to pass on to the person. But I don't know what that would do as they are ignoring other post/pm's from other people.

They must have recieved about £50 all in all from people they have sold things to.
No the wonder people always ask to post first lol


Exactly why im now strict on getting people to post first! :whistling:

But hope you get a refund or the item at least.
banned#37
Thats shocking

http://www.hotukdeals.com/item/540006/f-s-girls-clothes-1-2-years-all-1-0?page=2

Closed at OP's request, surely it should be left open until all the complaints are dealt with?
How come the mods can speak to them about closing a thread but not about the people she has ripped off - and before anyone starts saying it may be a mistake, if she can ask for the thread to be closed, she can tell people where their stuff is!
#38


Did any of the other buyers pick up any contact details? Tel No, address, etc?
banned#39
colinsunderland;7174066
Thats shocking

http://www.hotukdeals.com/item/540006/f-s-girls-clothes-1-2-years-all-1-0?page=2

Closed at OP's request, surely it should be left open until all the complaints are dealt with?
How come the mods can speak to them about closing a thread but not about the people she has ripped off - and before anyone starts saying it may be a mistake, if she can ask for the thread to be closed, she can tell people where their stuff is!

the odd thing is that the seller hasnt been online for two days yet they closed it last night.

Linda, Just write a quick email asking where your goods are and why she is ignoring PMs. Also ask mods why seller hasnt been banned! :x
#40
I've seen a thread closed before when there has been a query on it,i mentioned it at the time on a thread like this and nothing was said,they obviously think it's fine to close a thread at the OP's request regardless of outstanding problems.

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