OK so here is the thing.
My cousin ordered and paid for a car number plate online. As he was making payment with his card, he got a error page telling him that there was issues with his card. As he is not so great with computers, he called me and asked if I could purchase it for him if he gave me his card details. Sooooo I logged on to another site I googled and bought him another plate which I said was better. This was within half hour of his first attempt.
The money was taken out of his account the same night we ordered it and he has now recieved the plates I purchased. A day after, money was taken out again for the one he tried to get and he has not recieved it yet.
So he has now ended up with both the plates. I spoke to both companies and they both said that it is bought and nothing can be done. I spoke to his bank and they said "do I have a screenshot of the error page?" Ofcourse not. If it tell's him it has not gone through then why would he. The bank was useless too.
Has anyone had this problem before? any ideas as to what he can do?
Thanks all in advance