Placed an order with Toys R Us but after clicking confirm and completing the mastercode thing, It refreshed and took be back to the confirm order page. Checked my Toys R Us account but theirs no order.
After having to google for Toys R Us contact number as couldn't locate it on their site, I phoned them and they have confirmed that the order hasn't gone through but after checking my bank the money seems to have come out, They said that the money will be floating until they dispatch the item but has they haven't received the order they obviously won't be dispatching it.
Phoned the bank and according to them it's gone through but Toys R Us have to confirm it.
Obviously their not going to confirm it, So how long does it remain floating? Will it be returned to my bank if so how long does it normally take?.
Anyone else experience any similar problems? Also it was a debit card transaction.