Phone santander for the cost of a local call (free in most cases).
I lay it out to you. I cannot afford to phone santander customer services 0845 number (25p per minute for 3 minutes then 4p on 02 payg) so the other day I thought I would phone the overseas number which is charged as a local call - 01908 237968. (Free landline calls on Favourite places on 02)
Woohoo it worked!
Now I can do everything over the telephone with my bank and not get charged anything for it.
I am fed up of phoning these companies that cost me a bomb when they could easily have a local number for those of us who just cannot afford it.
If anyone else has any local numbers for big companies please post them! Perhaps one day there will be a website with all these numbers!
Rant over, I really hope this helps someone out. It has me.