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Phone upgrade

mug51 Avatar
8y, 7m agoPosted 8 years, 7 months ago
hi
Gonna phone up cpw by 8:00pm (30 days notice to cancel contract), anyone know what would be a good contract deal?
Currently got O2 300mins and 250 texts for £35 on a 12 month contract.

Is the sat nav on the n95 good? and how much does it cost to use it?

There ain't any phones i want at the moment, but don't want to waste the chance of getting a good contract.

Cheers
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mug51 Avatar
8y, 7m agoPosted 8 years, 7 months ago
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1 Like #1
400 anytime mins, unlimited calls to same network, 1000 texts , free viewty, 15 quid a month 18mnth contract, was ready to leave when they offered me this
#2
kungfu;1891380
400 anytime mins, unlimited calls to same network, 1000 texts , free viewty, 15 quid a month 18mnth contract, was ready to leave when they offered me this

thats a mint offer

looking at the phones i wouldn't mind are the nokia n95 and the SE P1i
they have the n95 for effectively £26.25 a month after cashback
or the SE P1i for effectively £23.33 a month after cashback
both on an 18month contract on O2 with 600 mins and 500 txts

Would asking £15 a month and either phone free be asking too much?
Not going to phone up and be told that I can have it for £20 a month and commit myself to that contract, if I can actually get it at £15

cheers
2 Likes #3
Not as simple as you make out mug51. Your offered a contract based on your usage. Your limit could be £20, and you will not get it any lower - anothers might be £5.

I dont understand why your ringing CPW though, I'd be ringing o2 asking for a deal...
1 Like #4
I am with O2 and was due an upgrade a few weeks ago and was after the N95 8gb but was quoted £150 for the handset and was told that it was on a contract of £35+ per month

I decided to get put through to the cancellation team (customer retentions) as they are their to keep hold of customers rather than letting them go so they have more pull when it comes to giving you a better offer

I got the N95 8gb phone for free, 600 x net anytime minutes, 1000 txts and free unlimted O2 to O2 calls for £25 a month on a 18 month contract which I thought was a decent deal

The contract that I upgraded from was a 12 month contract of £25 a month which only gave me 200 mins off peak x net minutes and 400 txts
1 Like #5
i agree with high guy dont go to cpw they dont offer you as much as the network, i was with cpw last year got more mins unlimited texts and lower monthly charge from orange on this years contract
#6
highguyuk;1891472
Not as simple as you make out mug51. Your offered a contract based on your usage. Your limit could be £20, and you will not get it any lower - anothers might be £5.

I dont understand why your ringing CPW though, I'd be ringing o2 asking for a deal...

oh didn't realise thanx.
I will be ringing cpw as I took my contract out with them

EDIT:
brimmas;1891551
i agree with high guy dont go to cpw they dont offer you as much as the network, i was with cpw last year got more mins unlimited texts and lower monthly charge from orange on this years contract

oh i thought if you took it out with cpw you phone cpw about cancelling, didn't realise i could go straight to O2 and get a deal
#7
mug51;1891566
oh didn't realise thanx.
I will be ringing cpw as I took my contract out with them

You took out your contract with o2 - via the CPW. The CPW got referal money to put you on an o2 contract (hence why they are in business).

If you go via o2, who your contract is with, they don't have to pay a referal. Your dealing direct, no 3rd parties, and are therefore going to get a better deal.

EDIT: Someone up above will probably tell me off for linking to the enemy again in another phone thread, but this o2 retentions thread will probably help you in a negotiation with o2.
http://forums.moneysavingexpert.com/showthread.html?t=719845
#8
brimmas;1891551
i agree with high guy dont go to cpw they dont offer you as much as the network, i was with cpw last year got more mins unlimited texts and lower monthly charge from orange on this years contract


highguyuk;1891599
You took out your contract with o2 - via the CPW. The CPW got referal money to put you on an o2 contract (hence why they are in business).

If you go via o2, who your contract is with, they don't have to pay a referal. Your dealing direct, no 3rd parties, and are therefore going to get a better deal.

EDIT: Someone up above will probably tell me off for linking to the enemy again in another phone thread, but this o2 retentions thread will probably help you in a negotiation with o2.
http://forums.moneysavingexpert.com/showthread.html?t=719845


oh thanx, that sounds good.....i'd rather deal through O2 than cpw, looking at the problems people over at mse are having with cancelling.

rep given to you all
#9
i took out my original contract with cpw but whenever i have problems i ring orange cpw keep bugging me with calls trying to get me to renew contract with them but rang orange told them about cpw as they could only offer me better deal if changed number and thats when orange told me cpw act as agents...highguy is totally correct cpw are on comission, dont renew with cpw networks do much better deals
#10
brimmas;1891667
could only offer me better deal if changed number

Totally correct. This because they get to sign you up as a new contract and get more commission. The commission for a re-sign isn't as high. This is also why cashback mobile phone companies often don't allow use to transfer your numbers to their contracts :)

(Thanks for your kind comments too)
banned#11
highguyuk
Totally correct. This because they get to sign you up as a new contract and get more commission. The commission for a re-sign isn't as high. This is also why cashback mobile phone companies often don't allow use to transfer your numbers to their contracts :)



Everytime I have used cashback deals I was able to port my number! Ive not looked into it recently to be honest (though need to as one contract expires in 6 weeks!). Have things changed?
#12
they are very reluctant to let you keep your number at the moment so yes they probably have changed, and they cant get close to deals that networks are offering if you go direct to them
#13
If you go between networks there's decent commission but if you stay with the same network it counts as an upgrade which attracts far less commission.

John
banned#14
Johnmcl7
If you go between networks there's decent commission but if you stay with the same network it counts as an upgrade which attracts far less commission.

John


Yeh, that was my take on it. I have ported from O2 to t-mobile PAYG, then back again a week later to get round this issue.

Ive always known an upgrade wont attrack the same commision for the retailers. I should have made that clear in my last post on what I meant.

My curent T-Mobile is going over to 02. Not sure at the mo the best options. I dont need a phone (Im using a HTC Kaiser AKA VArio 3 - which I can unlock myself very easily). I'm hoping the O2 shop will give me a decent deal with a USB modem and incorporate my 30% employment discount Im able to get to get a pucker deal for phone sim and brodband. Else a decent phone and broadband. They said they would when I was in the shop yesterday. Which reminds me... he said he would phone back today (and yes you guessed, he hasn't!)
#15
I've been considering O2 when my contract ends as Voda data charges are awful but I've been reading some worrying articles about O2 throttling HSDPA connections to 128k/s.

John
banned#16
Johnmcl7
I've been considering O2 when my contract ends as Voda data charges are awful but I've been reading some worrying articles about O2 throttling HSDPA connections to 128k/s.


Where have you seen that John? That would kick O2 into touch for me! T-mobile have been very good to be fair for internet.... just pants for the phone!

I didn't think data charges were that bad on Voda? £15 for 3GB... or are you not talking about internet traffic? One plus for Voda is its 7.2Mb (alledgedly) in the area I would be making use of the most! Not too keen for a phone deal with them though - especially as I couldnt grab that 30% discount from them I mentioned earlier! (As it goes, the company I work for recently switched from Orange to voda - and were with them a very short time before jumping to O2. Ive always found O2 to be the best phone operator... though where my sister lives in Gloustershire, she gets a zero reception there from everyone but Orange! Shame my home location (which is in London!) gets such poor coverage from all of them except O2 and Voda!
#17
Hi there.

i hope you havent bought or signed anything yet .

i am with 3 network.

they are currently doing a deal you may be interested in.

1000 minutes anytime. you can either use the minutes or 1000 texts or mix and match ( 1 minute is equivalent ti 1 text ) they also are giving you a further 300 minutes any time to call anyone that is also on 3 network.

the price £20.

24 month contract but if you say 24 months is too long they will lower the time to 18 months.

i hope this has been a help to you.

Tangerine.
banned#18
I had another call to O2 for a query on my phone bills - but asked again regarding mobile broadband. I got put through to someone in their mobile sales department to ask a few questions.

I was fed a complete load of Bull. He claimed the connections speed is 7.1MB - which (megabyte aside) I know is untrue. He said he got that info from his manager so I asked him to confirm these details. After 10 minutes on hold, the git cut me off. Unfortunately for him, I got his name and that of the person who had put me through. I called back to complain. I got put through again to sales, but was just left hearing people talking for about 10 minutes - but no one speaking to me. I called back again. This time the muppet put me through to O2 broadband. Needless to say I was getting more and more annoyed. Called back again, and eventually spoke to someone who wasnt too impressed at what had happened either. (And they did manage to track down the initial idiot.)

Long and the short. O2 mobile broadband is the slowest of all the mobile providers at 1.8Mb and also the most expensive at £30.

I was going to tie in a phone and mobile broadband contract - but they can poke it now.

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