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Pixelation on new v+ virgin box

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Just had a new hd v+ box installed, and the picture on all channel has quite bad pixelation, including the bbc hd channel. Had the installer back, and he says cant make it any better, dont think he…
stanley Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
Just had a new hd v+ box installed, and the picture on all channel has quite bad pixelation, including the bbc hd channel.

Had the installer back, and he says cant make it any better, dont think he knew what he was talking about as he said that the hd cannel is supposed to be like that, and suggested using a crt to get a better pic.

I have a 40" samsung le40m86bd

Very dissapointed, any suggestions?
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stanley Avatar
8y, 2w agoPosted 8 years, 2 weeks ago
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#1
lol HD is meant to be like that???wtf

Is it connected with an hdmi cable?
http://www.k1cable.com/images/hdmi_000.jpg
#2
Virgin Media Engineers aren't doing too well this week
#3
yup, hdmi, which the installer says is a good one.

Btw snap on posts # phatboy ;)
#4
Tell them to check the signal strength as its probably a weak signal. Tell them crt are extinct
#5
Tazzer;4611647
Tell them to check the signal strength as its probably a weak signal. Tell them crt are extinct


yes it sounds like a weak signal, i wouldn't accept poor image quality esp if im paying a subscription.
#6
So it isnt a usual virgin problem, the installer did check the signal strength, think he actually turned it down as he said the box might not be copeing with the strength, he also added a little "forward path attenuator 10db" at the splitter.
#7
stanley
So it isnt a usual virgin problem, the installer did check the signal strength, think he actually turned it down as he said the box might not be copeing with the strength, he also added a little "forward path attenuator 10db" at the splitter.



just as a test, remove the splitter and try a direct signal into the V+ box.

also any info on what the rest of your set up is (any A.V. equipment, consoles, etc) and what settings do you have your box currently set to?

is the problem persistent or does it only happen when you are recording or on specific channels?
#8
Most LCDs have a sharpness setting in the menu ,This needs to be set on low as it only exagerates signal noise,
#9
Alfonse;4611587
Virgin Media Engineers aren't doing too well this week

why?
#10
tonyg1962
Most LCDs have a sharpness setting in the menu ,This needs to be set on low as it only exagerates signal noise,


Thanks, thats improved it greatly, so it signal noise, any way to reduce that?

You would have thought the engineer would have known that:roll:
#11
stanley
Thanks, thats improved it greatly, so it signal noise, any way to reduce that?

You would have thought the engineer would have known that:roll:

I dont suppose you would really call it signal noise with a digital connection such as HDMI but compression artifacts and the exagerated sharpening applied to HD content means that any extra sharpening is not necessary and just makes things look worse,I dont have Virgin so i dont know how much the content is compressed,
#12
the porter
out of interest which v+ did they install the sa 1 or the new sammy ?


The new sammy.

The sharpness has made a big difference, but still not great, and at times get really pixelated.
#13
it's also worth making sure that digital NR is switched off on the TV.

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