I purchased a 40 samsung telly on the 1st of May 2009 at the cost of £784 from Pixmania(Dixons Group).It has developed the screen flickering problem sammy's are so famous for.I contacted samsung and they said contact pixmania as its out of warranty.Contacted Pixmania via email and they instantly sent a repair return label.Called pixmania to arrange collection and they flat out refused collection saying that they wont do anything about it and if any queries call their complaints dept in Paris !!!
Called consumer direct and they said follow it through by sending a recrded letter to DSG head office.Any suggestion of how best to do it??
Any experiances any body has had dealing with pixmania??