PIXMANIA merchants - am i still covered? - HotUKDeals
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PIXMANIA merchants - am i still covered?

Guyver Avatar
5y, 9m agoPosted 5 years, 9 months ago
Toshiba Regza 37" Full HD LCD freeview 37XV553DB-Used

is sold by once of the merchants there am i still covered with guarantee?
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Guyver Avatar
5y, 9m agoPosted 5 years, 9 months ago
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Unless you have it written down then no BUT under the Sales of Goods act the brand who made the tv would have to cover the item for up to 6 years its a reasonble time or working otherwise they gotta fix it

Warranties are basically a commitment to repair or replace defective parts within a specified time frame (usually 12 months), although beware of any small print requiring the consumer to bear the cost of any shipping, labour etc as this runs contrary to the Sale of Goods Act which states that it is the seller’s (retailer’s) responsibility to ensure the goods are repaired or replaced at no cost, minimum inconvenience and within reasonable time. Previously there was some doubt as to the legal status of such documents, but European regulations have now confirmed that warranties are legally binding contractual obligations between the manufacturer, or retailer and the consumer for the time frame indicated.

The important point about warranties is that they should never seek to replace your rights under the Sale of Goods Act, and even after they have run out, you will still be protected by these statutory rights which can run for up to 6 years after purchase. Furthermore, you should never be referred back to the manufacturer at any point. Your first and only port of call in the event of a claim is always the seller or retailer. For further info on warranties and extended warranties, see our Guide.


Bit more in depth - as long as the seller is selling as a commercial entity than you are covered by your statutory rights
If you want to get a faulty item replaced or repaired
You have the right to get a faulty item replaced or repaired, if you're happy with this (or if it's too late to reject it). You can ask the retailer to do either, but they can normally choose to do whatever would be cheapest.

Under the Sale of Goods Act, the retailer must either repair or replace the goods 'within a reasonable time but without causing significant inconvenience'. If the seller doesn't do this, you are entitled to claim either:

reduction on the purchase price, or
your money back, minus an amount for the usage you've had of the goods (called 'recision').
If the retailer refuses to repair the goods, you may have the right to arrange for someone else to repair it, and then claim compensation from the retailer for the cost of doing this.

You have six years to make a claim for faulty goods in England, Wales and Northern Ireland; in Scotland you have five years.

What you need t


Edited By: dandoc2 on Feb 27, 2011 00:05

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