I know they have a bad rep but ordered anyway.
I placed an order for the first time and checking the invoice it showed the correct house name(as its student accomodation with no house number) but not the street name at all.
I tried adding it in but it saids order has been validated so I cant change the address and need to contact courier direct to do so.
It hasnt been dispatched yet though.
Also when checking the FAQ's it says for all orders they ask for id to be faxed to them to prove I am who I say.
Payment has been taken from the card.