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hi all i ordered a camara ( http://www.play.com/Electronics/Electronics/4-/9229285/SamsungIT100122MegapixelDigitalCamera/Product.html?add=9229285&pid=307381&dpr=307381 ) from play.com on 19/08/20…
stuartsdog Avatar
7y, 6m agoPosted 7 years, 6 months ago
hi all i ordered a camara
( http://www.play.com/Electronics/Electronics/4-/9229285/SamsungIT100122MegapixelDigitalCamera/Product.html?add=9229285&pid=307381&dpr=307381 )
from play.com on 19/08/2009
they said that it had been posted on the 20th
as of today its still not here i have ordered lots from play before with out any probs
any way on there web site it says that i have to wait 21 days from the date of dispatch before being able to trace, replace or refund lost items

has any one ever had this prob with play.com
3 weeks seems a long time to have to wait ???
thanks very much for any help
stuart
Other Links From Play.Com:
stuartsdog Avatar
7y, 6m agoPosted 7 years, 6 months ago
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All Comments

(12) Jump to unreadPost a comment
Comments/page:
#1
3 weeks is what RM recommends.
#2
Same happened to me with 3 memory cards... had to reorder, then claim refund for the first three 21 days later. :x

As it has only been 6 days since posting there is still a chance it will turn up.. a couple of my orders took 10 days to get here.
#3
Agreed, I've had stuff take around 10 days before as well. Always seems to be slower on non DVD/CD purchases. If not arrived by end of this week, then may well be looking at a lost item
#4
thanks for your Replys :thumbsup:
#5
How was the order posted? I once had a similar problem and waited the 21days but when I phoned up I was told that since it was posted with Parcel Force I only had to wait 5 days.
It may be worth giving them a call. :thumbsup:
#6
Where do you live??
Theres been a few strikes lately.
#7
dont know how it was posted but i think it must of been sent special delivery
play say
Electronics and gadget items priced £75 and above will be sent by special delivery and will require a signature on delivery.
the camara was £149 :x
special delivery means next day if i am right ?

and i am in devon and post coming every day :thumbsup:
#8
stuartsdog
special delivery means next day if i am right ?

Just means its tracked.
#9
I've had a couple of things go missing from Play. Yes, you have to wait which can be a pain in the bum, but they've always sent a replacement straight after the 21 days, no arguments at all
#10
deathtrap3000
Just means its tracked.


this means it has to signed for yes
#11
stuartsdog
this means it has to signed for yes


yeh.
#12
thanks
:thumbsup:

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