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Play.com Advise.....Please

montanafish Avatar
7y, 11m agoPosted 7 years, 11 months ago
ive cant work out how to use my play funds on play......
it is my first item sold if that makes any difference...
i understand it takes 21 days to get to your bank but i thought you could use it on play straight away.........
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montanafish Avatar
7y, 11m agoPosted 7 years, 11 months ago
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(23) Jump to unreadPost a comment
Comments/page:
#1
21 days if youve only just opened your account, but to get the funds you need to go to the item that was sold and click on the item despatched button to get the funds into your playfunds account
#2
ttsese
21 days if youve only just opened your account, but to get the funds you need to go to the item that was sold and click on the item despatched button to get the funds into your playfunds account


done that its showing as a balance .......

how or when can i use that to buy something fom play.......
#3
click on your account summary to check, it usually takes a few minutes for the funds to be credited
#4
is it showing as a playfund balance?

if it is you can use it striaght away when your in checkout you should get the option to use your playfund
#5
ttsese
click on your account summary to check, it usually takes a few minutes for the funds to be credited


its showing as a balance, is there a button on the checkout page to use playfunds not my credit card,,,,,,,,,,,
#6
i cant find it for ****......... what am i doing wrong........
#7
there should be either an option or a button to select it the option should definitely be before you confirm/place your order at the end, Its been some time since i had any playfunds so cant remeber clearly
#8
ttsese
there should be either an option or a button to select it the option should definitely be before you confirm/place your order at the end, Its been some time since i had any playfunds so cant remeber clearly


no option only for discount codes or vouchers.........

itis showing as a balance though...........
#9
on the right near the voucher buttons is there any playfund option?

because i cant check on it myself because i dont have any funds atm
#10
ttsese
on the right near the voucher buttons is there any playfund option?

because i cant check on it myself because i dont have any funds atm


nope no option.........
#11
honestly how i remember it is you should get an automatic option or prompt to use your playfunds as long as you do have it

going through it on my account but no funds so hard for me to find out how to do it
#12
ttsese
honestly how i remember it is you should get an automatic option or prompt to use your playfunds as long as you do have it

going through it on my account but no funds so hard for me to find out how to do it


maybe i need to wait item sold this evening, can be the only explanation.....no playfunds icon anywhere..........
#13
no, as long as you click on the item despatched button the funds will be credited to your account ready to use straight away

did you click on the item despatched button and is the money in your current balance on your account summary page?
#14
ttsese
did you click on the item despatched button and is the money in your current balance on your account summary page?


yes its showing as a current balance now........


CURRENT BALANCE

£254.30

This is the current value of your PlayFunds account. You can spend this on Play.com.
#15
also how long have you had your playtrade account for and when did you attach a bank account to it?
#16
not too sure, i would just confirm the order and see if the playfunds option comes up if it doesnt just cancel the order. all money shoyld be reinstated back to you
#17
ttsese
also how long have you had your playtrade account for and when did you attach a bank account to it?


yesterday..............
1 Like #18
might have something to do with play needing 21 days to confirm your datails but i thought i hat was only for withdrawing it to a bank account
#19
ttsese
might have something to do with play needing 21 days to confirm your datails but i thought i hat was only for withdrawing it to a bank account


o well i'll see tomorrow........thanks for your advise rep left..........
#20
thanks sorry i couldnt help anymore, i remember it being really staightforward - option "would you like to use your playfunds" and then you select it
#21
your account becomes active exactly 21 days after your first sale (which you need to confirm as despatched). After that time you can transfer your funds to a bank account (for 5% of the amount) or when you go to finalise a sale on Play, you will see an option on the right of the screen to use your playfunds. No charge for using it this way.

I know all this because these options finally opened for me yesterday after 21 days...and I confirmed this with PLay.com.
#22
splinters
your account becomes active exactly 21 days after your first sale (which you need to confirm as despatched). After that time you can transfer your funds to a bank account (for 5% of the amount) or when you go to finalise a sale on Play, you will see an option on the right of the screen to use your playfunds. No charge for using it this way.

I know all this because these options finally opened for me yesterday after 21 days...and I confirmed this with PLay.com.


cheers dude.............
#23
I had this problem, it takes 21 days before you can actually use these funds for something.

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