Play.com Delivery - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Play.com Delivery

krato Avatar
7y, 5m agoPosted 7 years, 5 months ago
I ordered something from play which was posted on the 27th June which was Saturday, so its been a week- I know I'm being a bit paranoid but the item is on offer and will probably sell out soon and really don't want to miss out on a good offer!... is it normal to take over a week for delivery from play? I thought they use royal mail delivery which should take a couple of days since dispatch? I rarely order from them, was thinking about ordering another one just in case my order doesn't turn up, would probably go out of stock way before 21 days!

Please someone tell me I'm just being paranoid and my order will turn up next week? =[
Tags:
Other Links From Play.Com:
krato Avatar
7y, 5m agoPosted 7 years, 5 months ago
Options

All Comments

(19) Jump to unreadPost a comment
Comments/page:
#1
Check your order status, see what that says
#2
tallpete33;5654093
Check your order status, see what that says

It says it was posted on 27th June... surely royal mail wouldnt take a week? It says 3-5 day delivery but I thought this included waiting for them to post it too? which took 2 days as I ordered on the 25th
1 Like #3
Don't panic. Sometimes it takes a while, I've had deliveries come up to 2 weeks after I ordered. Play be sound.
#4
DragonChris;5654120
Don't panic. Sometimes it takes a while, I've had deliveries come up to 2 weeks after I ordered. Play be sound.


Thanks, did it take 2 weeks after posting? or did the 2 weeks include the time waiting for them to post it? I probably wouldn't be paranoid if they didn't say they posted it!
banned 1 Like #5
Probably wasn't actually posted until Monday 29th

Granted you probably should have seen it by now, although sometimes they can take up to 2 weeks from experience

If it goes missing in the post, let them know and they will send another - wont cost you anything
#6
I just don't want the item to run out of stock, it's £40-60 elsewhere and play have reduced it to £17.99... other people on hukd said they recieved their order 2 days ago yet I ordered mine before them... eep!

Should I order another and return the original order if it turns up?
1 Like #7
yeah i order from play a lot and sometimes items appear a couple of weeks after they have been sent out, wouldn't worry just yet
1 Like #8
Can take over a week, if you haven't heard by Tues, then mail them
1 Like #9
Their 3-5 days is only working days, so today is the fifth day. Nothing to worry about. I rarely order from Play due to the time they take to deliver. I've had items take up to 8 or so working days before.
1 Like #10
i remember ordering GTA collector edition, then telling a mate about it,
he ordered after me and received next day , but mine arrive 2 weeks later .. whats that all about!!
banned#11
zerowing
i remember ordering GTA collector edition, then telling a mate about it,
he ordered after me and received next day , but mine arrive 2 weeks later .. whats that all about!!


maybe they like him better than you?
1 Like #12
my last dvd took 3 weeks.

but for me the savings are worth the wait?
#13
Taken from Play.Com...
There are several reasons why an item you ordered may not have been received:

Missing or delayed order


Delivery usually takes 3–5 working days (from date of posting), but we need to wait 21 days before being able to investigate this matter further . If you believe your item has been lost, and 21 days have passed, click the 'View order history' button above, select the item and follow the on-screen instructions.

#14
Thanks for the replies, I'll wait until monday and if it doesn't turn up I'll contact them, do they have an email address? I can't find one on the site...
#15
dimebars
maybe they like him better than you?


:shock: You think they are biased!!
banned#16
krato
Thanks for the replies, I'll wait until monday and if it doesn't turn up I'll contact them, do they have an email address? I can't find one on the site...


read the thread

21 days or no joy
#17
dimebars;5656222
read the thread

21 days or no joy


I knew it was 21 days before starting the thread.. but I just want to make sure they have actually sent it, hence emailing them thats all =]

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!