PLAY.COM, EMAIL ADDRESS REQUIRED - HotUKDeals
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PLAY.COM, EMAIL ADDRESS REQUIRED

taswir1 Avatar
6y, 5m agoPosted 6 years, 5 months ago
anybody know it, just want to complain to them
thanks
Other Links From Play.Com:
taswir1 Avatar
6y, 5m agoPosted 6 years, 5 months ago
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(14) Jump to unreadPost a comment
Comments/page:
#1
[email protected]
[email protected]
[email protected]

they dont respond.
#2
You'll be lucky,i've complained in writing and had no repsonse,crap company.
#3
avoid this company terrible to deal with
#4
They just ignore you, I complained about their level of security (none!) and they never bothered to reply.
#5
honeyb35
They just ignore you, I complained about their level of security (none!) and they never bothered to reply.


What happened?
#6
They wont reply at all wouldnt even bother
#7
phone them. they've never replied to me via email.
suspended#8
i've used the customercare e-mail and i've always had a response. Yes they are not the greatest but most of the time they deliver what i order.
#9
Thats a bit harsh!

I have never had a problem with the at all in all the years I have used them.

shedboy66
avoid this company terrible to deal with
banned#10
If they do reply, it will have nothing to do with your query and say "due to the nature of your query, we feel it would be better resolved over the phone". No matter how simple your query. I don't think they like putting things in writing.
#11
Games247
Thats a bit harsh!

I have never had a problem with the at all in all the years I have used them.

shedboy66
avoid this company terrible to deal with


But when you do...! Not good really.
#12
dcx_badass
I emailed yesterday night with a complaint and got a £10 voucher as an apology this morning. I must just be a high roller.


Result. Which address did you use?
#13
I've also got issues with play. Had a few items get canceled and a few just not turn up. They are going down hill and fast in my experience.

May have to give a nice complaint email to. if anything so they can see that customers are not happy.

Any key points you put in your mail DCX ?. After the HDD issues, some t shirts, book, blu ray ...... I feel a voucher is deserved .

Edited By: teraomi on Jul 29, 2010 12:32: spelling
banned#14
I still struggle to understand why people buy high value items from play when they only give you a 28 day warranty. Then you're on your own with the manufacturer who may be based in China!

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