I purchased a 32GB USB drive from play.com on 19th January as a gift for my mum. I gave it to her 2 weeks later, she loaded it up, took her a few weeks to put all her information on it and at first it worked. Last week it stopped working, she tried testing the information on her computer, multiple dvd players etc. and it kept saying corrupt data.
I did a search on here to see if anyone else had the same problem and I found the threadhttp://www.hotukdeals.com/deals/do-not-buy-fake-memory-pro-32gb-usb/839172
I ran the software listed on this thread and as other users in this thread found, I found that the USB stick had a capacity of 4GB and not 32GB.
I emailed play.com and explained and asked how I could return the item and received the response that it was not eligible for a refund as it had gone 28 days since I bought it.
Do I have any rights here? I will email trading standards but as far as I can see this item was sold as fake/counterfeit and they must have known that these items were sent out to so many people - they removed it from their site and from that thread other people have complained, but I receive no email recalling it or any information, and now they are refusing to refund or replace the item.
Is there anything I can do or am I screwed because it's past 28 days - even though the item is a fake and not as described?
Appreciate any help, thank you!