Play.com have cancelled my order - HotUKDeals
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Play.com have cancelled my order

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6y, 1m agoPosted 6 years, 1 month ago
Ordered a bargain item for £59.99 three days ago. Play e-mailed to say out of stock but were working hard at getting some more.

Now have logged in to my account to see what was happening. They have cancelled my order without telling me and - surprise surprise - the item is now back on sale for £129.99.

I suppose I have no comeback whatsoever?
Other Links From Play.Com:
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6y, 1m agoPosted 6 years, 1 month ago
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(14) Jump to unreadPost a comment
Comments/page:
#1
no comeback at all, happens all the time...
#2
souljacker
no comeback at all, happens all the time...


+1
3 Likes #3
Play are the crappiest site ever (_;)
#4
All this boycotting,i can't shop anywhere.
#5
if they have debited your card contract is agreed if not it just tough luck
suspended#6
what was in out of curiosity?
They cancel order all the time, until it has been paid for then there is nothing much u can do.
#7
I am waiting for a item from them , said posted and not recieved,.....no way of calling them
banned#8
lindseyanndavis
I am waiting for a item from them , said posted and not recieved,.....no way of calling them


why not?
#9
I cant find a number to call them....unless am not looking hard enough

Sent email but no reply

Edited By: lindseyanndavis on Oct 12, 2010 22:35: addition
banned#10
http://images.play.com/SiteCSS/Play/Live1/2010092001/img/footer/footer-features-help.gif

bottom of the main page :)
#11
lindseyanndavis
I cant find a number to call them....unless am not looking hard enoughSent email but no reply

You have to wait something like 21 days before they chase it up.
#12
colinsunderland
http://images.play.com/SiteCSS/Play/Live1/2010092001/img/footer/footer-features-help.gifbottom of the main page :)

Yeh just noticed it when i went for another look....i just clicked on help on the top of the page !

Thanks
#13
Telephone number is on the help page
#14
Play.com have cancelled my orders in the past. they don't seem to send an email to notify you. It was only when I'd logged in that I'd noticed they'd cancelled an order

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