Play.com returns - HotUKDeals
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Play.com returns

tessb Avatar
8y, 11m agoPosted 8 years, 11 months ago
I bought a Spectrum Satrlight umbrella from play.com and when it arrived it had been really badly damaged in the post, it is bent like a banana!! I phoned play, and they have sent me a returns authorisation, but I have to pay the postage to return the umbrella to them - shouldn't they be paying the postage?
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tessb Avatar
8y, 11m agoPosted 8 years, 11 months ago
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Comments/page:
#1
They should refund your postages costs after you've sent it back to them & checked that it was actually damaged & you didn't just return it because you changed your mind :)
#2
Ahh, that makes sense, thanks
banned#3
and take a photo of it, once returned they can argue that it was just an unwanted return:thumbsup:

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