I got a bank statement through today and it showed that play.com have taken £2.99 out of my account even though the item has not been shipped, nor is the item in stock.
I 'bought' a bench bag that i was made aware of through this site. It was a steal at £2.99 so i am sure a lot of member also bought it. I know that other members who ordered the same bag recieved theirs, however 2 weeks on i am still 'awaiting stock'.
I doubt play.com will get the backs instock again, as i see know way in which they can make any money.
Its not the fact that i have had £2.99 taken out of my account that makes me frustrated, its the fact that play.com told me that they would only take money out of my account once the item has been shipped. They never told me they have taken money out of my account and i wouldn't of known if i didn't get a statement through.
Any idea's what i should do? I want the bag, but i would prefer to threaten them with some 'legal act' so i can ask for around £15 vouchers for my troubles lol. Please bare in mind that Play.com are based in Jersey so any 'legal act' will also have to apply to Jersey.
Thanks for reading.