unwanted returns Help Wanted - HotUKDeals
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dlm136 Avatar
8y, 11m agoPosted 8 years, 11 months ago
I bought the Animal Sunglasses from play and receive them today but they really dont suit me.
It says on the website

"You may return any unopened item within 7 days of receiving it, for a full refund. We will refund your card once we have received and processed the item

* We will only refund postage if the return is a result of our error.
* We cannot refund or exchange an opened item unless it is faulty, or if the item was sent to you through our error."

i had to open the them to try them on to see if they suited me! so now i dont know if they will accept them back and i dont want to pay postage and then get them back again.

any advice guys?
Other Links From Play.Com:
dlm136 Avatar
8y, 11m agoPosted 8 years, 11 months ago

All Comments

(1) Jump to unreadPost a comment
Return them under the distance selling regulations. BUT phone them first because it may not apply to them due to their location, maybe someone else can confirm?

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