PLEASE HELP: my java isn't working anymore after i updated the software - HotUKDeals
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PLEASE HELP: my java isn't working anymore after i updated the software

realfriendlyman Avatar
9y, 10m agoPosted 9 years, 10 months ago
My java was working before without any problems until recently i updated the software as the pop up automatically appeared and now i can't watch certain things such as video clips or to see what restaurants look like on toptable.

Please help, as i've tried to update a few times and it always states there is an error :-(
realfriendlyman Avatar
9y, 10m agoPosted 9 years, 10 months ago
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#1
hi reallyfriendlyman, i have the same problem - but with some flash sites, it tells me I need to install flash player and am redirected to the main flash site, install newest player, and still not able to access sites!!!!!!
The only workaround i've found that works is if you search for the site you're looking for in google then access a cached page from google and it seems to work from there!!
hope this helps!
#2
Don't know if it will help but here's a link to a help page on the Java website

http://www.java.com/en/download/faq/top_issues.xml

You may be able to find more help on the site.
#3
My suggestion would be the following: -

* Go to my computer -> control panel -> add/remove programs -> then select your java program (mine is J2SE) and uninstall it. There may also be "updates" so uninstall them too.

* Go to http://www.java.com/en/download/windows_xpi.jsp and re-download and re-install the java software.

Always the best bet.
#4
You can quite safely remove all java versions from your machine as Mark has suggested. Don't forget you can get JRE which is the run time enviroment and JVM which is the virtual machine so if you spot either of these in control panel remove them both to leave no instances of java at all.

You can also disble Java in Internet Explorer advanced options about half way down. Try this first as sometimes this can be a quick fix...
#5
i don't know about reallyfriendlyman, but i've personally tried the full removal of all things Java and Flash - still doesn't work on some sites - I just live with it now!!
#6
Hi guys,

thanks for the help, i've now uninstalled java via the method that Mark suggested but now i can't manage to download Java, as problems keep occuring :-(

I'm sorry for not being clued up, as i don't know too much about this kind of stuff but i'll leave both Mark and Greg positive rep shortly and i would really appreciate if someone can point me in the right direction as to what i'm doing wrong :thumbsup:
#7
Why can't you download java? What is the problem / error?
#8
Try this link
http://www.java.com/en/download/index.jsp

As Mark said if you can let us know the error messages/ what happens when you try to download it we should be able to help.
#9
Greg
Try this link
http://www.java.com/en/download/index.jsp

As Mark said if you can let us know the error messages/ what happens when you try to download it we should be able to help.


Hi Mark and Greg,

This time it managed to start downloading and it said the download had been completed and at the end, this message appeared: "JAVE (tm) plug in fatal error" and underneathe it says "the java runtime environment cannot be loaded"

Really appreciate all your efforts guys and please accept my appologies for being very basic :oops:
#10
I just tried 360 interior view at toptable again and this time the java message said "JAVA (tm) plug in fatal error" and underneathe it says "several java virtual machines running in the same process caused an error"

Does that mean i have to delete them all again and retry the download?
#11
yes maybe you have more than one version of java installed.

uninstall all of the programs in add/remove programs which are "java" (including the new download)

then reboot your PC

then reinstall the download
#12
Is rebooting my pc really essential, as i no longer have access to some of the software? :-(
1 Like #13
what software do you no longer have access to?
1 Like #14
realfriendlyman
Is rebooting my pc really essential, as i no longer have access to some of the software? :-(
Reboot (i.e. turn off then turn on again) not re-install windows
#15
Hi Mark and Greg,

I still couldn't resolve the Java problems, as the same problem kept occuring but you 2 have been really great in trying to help me, i feel it's justified that i give you both positive rep for all your efforts.

Thank you very much, it is greatly appreciated, it's just a shame it's still not working :-(
#16
I'm sorry you didn't get it sorted, cheers for the rep anyways.

If it makes you feel any better, my motherboard on my desktop packed in last weekend and I've spent the last 10 days fixing it and reinstalling winXP and all my other software!

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