Please help! PLEASE :( NEW laptop has gone all funny :( - HotUKDeals
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Please help! PLEASE :( NEW laptop has gone all funny :(

£0.00 @
Well my last free (aol) laptop wouldnt start one day and had all this blue writting come up, wasnt worth getting fixed as was in a right mess. My mum has just given me her new laptop (she had it a y… Read More
loulou1981 Avatar
7y, 10m agoPosted 7 years, 10 months ago
Well my last free (aol) laptop wouldnt start one day and had all this blue writting come up, wasnt worth getting fixed as was in a right mess.
My mum has just given me her new laptop (she had it a year but never turned it on) re set up anti-virus went on hotdeals and msn earlier as well as started to download something left it running. Well went to my room and battery had died to plugged in battery, it said start in safe mode with network, start in safe mode and just normal option. well i pressed the continue in normall and it kept shutting off. so then i tried in safe mode and it just kept finding files for what seemed like forever! no option would get it to boot up and it said enter disc and re run windows i did and it cut out half wa y thru.
now it wont do anything as it says it is either corrupt or missing ??????

Please help my mum will kill me :( will pc world charge me to look and find out what the problem is? is it bad do you think ?
Would appreciate any help available cant afford to take it anywhere expensive nor do i know much about these things.
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loulou1981 Avatar
7y, 10m agoPosted 7 years, 10 months ago
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#1
not sure of the problem but yes pc world will charge to look at it.
#2
i took mine to pc world to be fixed and went back to collect it butas it couldnt be fixed they never charged me
#3
Do you have a recovery disc ?,
#4
yeah but is that cos they couldnt fix it falsey73 ? did you get how much it was for them to look at it ?

http://www1.medion.de/downloads/down...st.exe&lang=uk
#5
yes i do that was what i put in it when cut out half way thru
#6
What make and model laptop is it ?.
#7
battery had died to plugged in battery

Que?

Are you trying to run the recovery disk whilst on mains power?
#8
yes cos the battery is dead
#9
tonyg1962
What make and model laptop is it ?.


medion md96630
Aldi's she got it from
#10
loulou1981
yeah but is that cos they couldnt fix it falsey73 ? did you get how much it was for them to look at it ?


Yeah it would have cost me 29.99 to put it back to factory setting but cos they said the processor or motherboard had gone they couldnt repair it so there was no charge
#11
loulou1981
medion md96630
Aldi's she got it from


Medion have a telephone hotline they will help you on and also as it is from Aldi it will have a three year warranty so no need to worry,have you tried starting it with the disc in ?.
#12
i have but think im re running vista is that ok? as now got the options come p and dont know whether to carry on or not as in book it says i must have the code which is in the book buty i cant find it
#13
thanks i will ring them tomorrow
#14
loulou1981
thanks i will ring them tomorrow


You should be able to boot from the recovery disc and this will install windows however you will lose anything that is on the hard drive as this will put it back to as new PC, The only number it should ask for is on the sticker under the laptop,

this is the helpline information

Product Support Telephone Hotline
PC Multimedia, Notebooks and Consumer Electronic products
Telephone: 0871 3761020 (calls are charged at 7 ppm from a BT landline)
Ireland: 1 800 992 508 (freephone)
Fax: 01793 715716
Monday - Friday
from 8:00am - 8:00pm
Saturday, Sunday and Public Holidays
from 10:00am - 4:00pm
#15
medion normally have a built in recovery partition
#16
Oh no ive re installed vista and now i aint got any wireless n its not turning on? any idea's
#17
loulou1981
Oh no ive re installed vista and now i aint got any wireless n its not turning on? any idea's


Whats not turning on the wirless or the Laptop ?.
#18
You can download the wireless driver here
http://www1.medion.de/downloads/download.pl?id=6614&type=treiber&filename=wlanwim21x_22xazvst.exe&lang=uk
Save it then run it on the laptop and restart it,
#19
thanks tonyg1962 will do that. would i have to do anything else (install anything else) now ive done that
#20
tonyg1962
You can download the wireless driver here
http://www1.medion.de/downloads/download.pl?id=6614&type=treiber&filename=wlanwim21x_22xazvst.exe&lang=uk
Save it then run it on the laptop and restart it,


silly question....you mean run it on pc then put it on disc in laptop? i cant open my pc cd draw up think my son jammed something in there :(
#21
loulou1981
silly question....you mean run it on pc then put it on disc in laptop? i cant open my pc cd draw up think my son jammed something in there :(


No you need to run it on the laptop,Do you have a usb stick or anything you can copy it onto,or plug in the laptop to the router and download it straight on,
#22
ive plugged my wire from router to laptop to get online
#23
ive done what i said but when i press run it says extract files...which im doing but it aint doing anything. Ive found folder but it just keep saying "extract folder" but not anything else...what/ how am i going to get wireless to work ??
1 Like #24
loulou1981
ive done what i said but when i press run it says extract files...which im doing but it aint doing anything. Ive found folder but it just keep saying "extract folder" but not anything else...what/ how am i going to get wireless to work ??


If you have found the medion folder,openit,
open WLAN
open Azurewave
open winvista
open WAVista 32-64,,,,,,
double click Setup.exe
#25
tonyg1962
If you have found the medion folder,openit,
open WLAN
open Azurewave
open winvista
open WAVista 32-64,,,,,,
double click Setup.exe


everytime i click on folder it says "extract files" which i keep over n over doing it finishes and does nothing
#26
oh wrong folder im now setting up xxxx xxxx fingers crossed!!
#27
THANKYOU very much i done it :):):):)
#28
Oh dear, my memory has gone and it saying pu tin disc but i dont have one :(
#29
loulou1981
Oh dear, my memory has gone and it saying pu tin disc but i dont have one :(


Sorry dont understand the question,What memory ?,what disc ?.
#30
sorry i have no hard drive space. its saying i need to install disc, which i dont have. ive tried searching but having no luck at moment
#31
loulou1981
sorry i have no hard drive space. its saying i need to install disc, which i dont have. ive tried searching but having no luck at moment


That sounds strange ,Try clicking Start (bottom left)
then Computer
then where it says Local disc (C)
what does it say underneath eg 200gb
#32
76.3gb free of 126gb
#33
loulou1981
76.3gb free of 126gb


So you have plenty of ree space but what is asking you for a disc ?
Do you only have 1 recovery disc?
#34
ill turn off and on again and see exactly what it says
#35
its not coming up now. is that alot of space left seen as there is nothing on this laptop?
#36
loulou1981
its not coming up now. is that alot of space left seen as there is nothing on this laptop?


It does seem to have used quite a bit of space but sometimes when you reinstall windows it saves a copy of everything you had on before ,Without looking at it i couldnt say for definite but 76gb is plenty spare,Hope it keeps going ok for you,:thumbsup

If you get chance to get someone who knows what they are doing to look at iot at some point i am sure they could free up some space but there is no rush,
#37
thankyou for your help
#38
sorry to be a pain but i cant watch video's it saing i need a video driver....i can hear things but not see them (things ive downloaded)
#39
loulou1981
sorry to be a pain but i cant watch video's it saing i need a video driver....i can hear things but not see them (things ive downloaded)


Hi again, All the drivers for your laptop can be found here
http://www.medion.co.uk/service/?drivers_updates/drivers_updates.htm

However what you probably need is a codec to play that kind of file ,Is the video a DIVX file ?.
#40
If you download and run this it should give you all the codecs for the video files you need
http://files.3dnews.org/pub/soft/multimedia/codec/klcodec495b.exe

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