please help - whats a fair refund - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

please help - whats a fair refund

£0.00 @
ok, so i sold some dvd's on here for hubby and when they were received one of the cases was cracked and one had some writing on it ? i knew nothing about this. i have been asked by the buyer to gi… Read More
patchy987 Avatar
7y, 7m agoPosted 7 years, 7 months ago
ok, so i sold some dvd's on here for hubby and when they were received one of the cases was cracked and one had some writing on it ? i knew nothing about this.

i have been asked by the buyer to give a partial refund but neither of us is sure how much this should be.

if it helps, they sold for £5.00 and postage was £1.85 so i only made £3.15 from the sale.

can anyone help with how much i should refund the buyer
patchy987 Avatar
7y, 7m agoPosted 7 years, 7 months ago
Options

All Comments

(32) Jump to unreadPost a comment
Comments/page:
#1
New case = 20p? Writing = minor issue at best given the intrinsic value is still there - it still works.
£1 if your feeling generous all in?
#2
how many dvd's
#3
seancampbell
New case = 20p? Writing = minor issue at best given the intrinsic value is still there - it still works.
£1 if your feeling generous all in?


I agree.....sounds very petty to me
#4
Im not being petty, its just id got them as presents thats all (petty would be returning them and im not like that, i don't usually quibble anything) I didn't want to ask for much as a refund which is why i suggested this thread
#5
seancampbell
New case = 20p? Writing = minor issue at best given the intrinsic value is still there - it still works.
£1 if your feeling generous all in?


+ 1 from me:thumbsup:
#6
Any ideas on where to buy new cases too? I have no idea?
Any help would be fantastic
#7
renown
how many dvd's


3 dvd's in total
#8
Emzy81
Any ideas on where to buy new cases too? I have no idea?
Any help would be fantastic

pound land
#9
What had writing on it? o.O

Ask for a picture of the damage and if you are 100% sure it wasn't there when you posted it just ignore them, ebay is full of people just trying to rip you off.
#10
rwm24
What had writing on it? o.O

Ask for a picture of the damage and if you are 100% sure it wasn't there when you posted it just ignore them, ebay is full of people just trying to rip you off.


wasn't ebay, it was on here and it was one of the cases i believe that had writing on
#11
seancampbell
New case = 20p? Writing = minor issue at best given the intrinsic value is still there - it still works.
£1 if your feeling generous all in?


Would of thought that was more the surfice seeing as though your probably sold them for next to nothing.
#12
renown
pound land


Great thanks, do they come in packs? rep for that :thumbsup:
#13
patchy987
wasn't ebay, it was on here and it was one of the cases i believe that had writing on


I don't understand why you or your husband would write on a dvd case though :?
#14
rwm24
What had writing on it? o.O

Ask for a picture of the damage and if you are 100% sure it wasn't there when you posted it just ignore them, ebay is full of people just trying to rip you off.


Im here :oops:
Wow i never realised people were so mean, ive lived a sheltered life! I have 100% feedback here and ebay

The case had a girls name written on it, for privacy reasons i wont say the name!
#15
patchy987
wasn't ebay, it was on here and it was one of the cases i believe that had writing on


Load of crooks on HDUK :whistling: tell um to swivel :w00t:

I'm joking of course be fair with each other make love not war :p
#16
OP u made just over £1 for each dvd - so I would reckon 50p tops.
1 Like #17
Emzy81
Great thanks, do they come in packs? rep for that :thumbsup:


they usually come in like packs of 10 or 20...if its only 3 dvd cases you may consider swapping the broken cases with your own dvd cases and giving the good ones away as presents(thats only if you dont mind a slightly damaged case-which personally wouldnt bother me and would save you going to poundland!:thumbsup:)
#18
i wouldnt give a penny
#19
shaneomac
they usually come in like packs of 10 or 20...if its only 3 dvd cases you may consider swapping the broken cases with your own dvd cases and giving the good ones away as presents(thats only if you dont mind a slightly damaged case-which personally wouldnt bother me and would save you going to poundland!:thumbsup:)


That one is a box set one (looks like a video case but isnt if you get what i mean??) any ideas on where to get one of those from? And good idea about the other case thanks :)
#20
rwm24
I don't understand why you or your husband would write on a dvd case though :?


we didnt, this was one we got in a bulk buy of films a while ago, guess we never saw the writing

Emzy81
Im not being petty, its just id got them as presents thats all (petty would be returning them and im not like that, i don't usually quibble anything) I didn't want to ask for much as a refund which is why i suggested this thread


just to clarify, it was the buyer who suggested i make this thread so we can get a fair result
#21
Just forget the refund, i buy something it arrives damaged and i get the abuse! can we just leave this open so i can get some feedback on where to buy a boxset type case from please? Thank you

And thank you patchy for at least trying this thread, i appreciate it
#22
Emzy81
That one is a box set one (looks like a video case but isnt if you get what i mean??) any ideas on where to get one of those from? And good idea about the other case thanks :)


no ideas left tonite:oops:maybe could try that popular auction site...perhaps poundland or hmv mite have a boxset type black case but im not sure sorry!best of luck tho:thumbsup:
#23
shaneomac
no ideas left tonite:oops:maybe could try that popular auction site...perhaps poundland or hmv mite have a boxset type black case but im not sure sorry!best of luck tho:thumbsup:


Ok thanks for that though :)
#24
Emzy81
Ok thanks for that though :)



http://www.amazon.co.uk/25-x-Double-DVD-Cases/dp/B0002M1WB2/ref=sr_1_10?ie=UTF8&s=electronics&qid=1254946986&sr=8-10

can get double dvd cases so depends how many discs in the boxset:thumbsup:

http://*********.co.uk/6-X-8-way-Black-DVD-CD-Cases-Empty-STORE-48-DISCS_W0QQitemZ140304841689QQcmdZViewItemQQptZUK_Computing_Sleeves_RL?hash=item20aad1fbd9&_trksid=p3286.c0.m14
thats a link for a proper boxset case on a popular auction site...wee bit on the expensive side tho
#25
shaneomac


If that's what you're looking for I have some spare ones... hate the bloody things..
#26
My local tescos were selling DVD cases for half price - migth be owrth checking in there. I would say a refund of 50p would be fair.
#27
thank you but yeah its a 3 dvd box set unfortunately, and yeah ill check out Tesco next time we go into the next town, ours is just a little one
#28
Actually to get all thoses dvds for £5 is a real bargain. I thought you'd paid £5 each.
#29
Emzy81
thank you but yeah its a 3 dvd box set unfortunately, and yeah ill check out Tesco next time we go into the next town, ours is just a little one


I see the dilema... 3 dvd amray cases aren't easy to come by, as least not in singles..
#30
Flodd
I see the dilema... 3 dvd amray cases aren't easy to come by, as least not in singles..


Ahh i was hoping one of you clever people would find a cheap one lol, thanks for looking though i really appreciate it. Just looking at whether it will be cheaper to buy the dvd again or to buy the case
#31
Sorry Emzy I agree with the no refund vote, I know it's a bit tough but the seller did only make £3 and that was after the bother of wrapping them and going to the Post Office. It does sound a genuine mistake, and a bit of a bargain for you...TBH at that price i'm not sure I would have expected them to be in a gift giving state, unless it was stated as new condition of course!
#32
chas76
Sorry Emzy I agree with the no refund vote, I know it's a bit tough but the seller did only make £3 and that was after the bother of wrapping them and going to the Post Office. It does sound a genuine mistake, and a bit of a bargain for you...TBH at that price i'm not sure I would have expected them to be in a gift giving state, unless it was stated as new condition of course!


Yeah i know i just have never sent anything thats damaged so just assumed, but ill ask in future.... assume makes an ass out of u and me as the saying goes lol, i will live and learn thanks though

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!